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About

Save time, boost revenue, and scale operations faster with GlobalEdge, the industry’s No. 1 and only enterprise resource planning (ERP) software for field service businesses, including commercial food equipment service, HVAC, and petroleum service. Better manage and serve your customers by leveraging one centralized system, featuring customer management, service agreement tracking, scheduling, billing, purchasing, accounting, and more. Configurable and flexible views allow dispatchers and departments to control the information displayed about a job, types of jobs, or the jobs that are scheduled for the day, week, or month. From a centralized location, easily schedule recurring service from a single work order and dispatch calls to every division of your business in real time directly to your techs in the field.

About

Application for external service providers. Improve your company's management with efficient control of external activities. Transform your paper work orders to digital. Real-time team location. Track activities, routes and work order information. Effective process control Identify your team's progress without difficulty and unforeseen circumstances. With Field you eliminate the doubt of where your team is and make the service more transparent to the customer through shared location in real time. Optimized service and activities. Standardize your flow and ensure the efficiency of your external team. Reports and indicators. Stay up to date with the performance information you need. Take control of your team's activities and productivity. Real-time team location. You know that customer call asking where the technician is? Respond with conviction with the geographical position in real time.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses that need a powerful field service management solution

Audience

For field services in Brazil that need a management tool for geolocation operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Davisware
Founded: 1988
United States
www.davisware.com/field-service-management-software-globaledge/

Company Information

Field Control
Founded: 2015
Brazil
fieldcontrol.com.br/

Alternatives

Alternatives

Work&Track Mobile

Work&Track Mobile

NEO managing mobility
OfficeTrack

OfficeTrack

OfficeTack

Categories

HVAC Supported
Oil and Gas Supported
Service Dispatch Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

Kintone Not Supported
Longview Tax Supported
Microsoft 365 Supported
QuickBooks Online Supported

Integrations

Kintone Supported
Longview Tax Not Supported
Microsoft 365 Not Supported
QuickBooks Online Not Supported
Claim Davisware GlobalEdge and update features and information
Claim Davisware GlobalEdge and update features and information
Claim Field Control and update features and information
Claim Field Control and update features and information