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About

Save time, boost revenue, and scale operations faster with GlobalEdge, the industry’s No. 1 and only enterprise resource planning (ERP) software for field service businesses, including commercial food equipment service, HVAC, and petroleum service. Better manage and serve your customers by leveraging one centralized system, featuring customer management, service agreement tracking, scheduling, billing, purchasing, accounting, and more. Configurable and flexible views allow dispatchers and departments to control the information displayed about a job, types of jobs, or the jobs that are scheduled for the day, week, or month. From a centralized location, easily schedule recurring service from a single work order and dispatch calls to every division of your business in real time directly to your techs in the field.

About

Every business has its own requirements and we provide customized field service software solutions for every Industry. EyeOnTask has Inbuilt Service Scheduler Software which allows you to plan and schedule jobs with the availability of Fieldworkers. See the time slots and fill in with the work orders to available field workers. Using a scheduler component makes you efficient and enables you to better monitor and increase revenue. Two simple clicks to get a new job on Scheduler and it is ready to be allocated on time line. Running Field Service Business is all about managing your field force efficiently so stay on top of it with EyeOnTask. EyeOnTask empowers you to create your own set of question and answers which can be associated to Job types. EyeOnTask empowers you to create your own set of question and answers which can be associated to Job types.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses that need a powerful field service management solution

Audience

Small and medium field service companies seeking a solution to plan and schedule jobs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • 1. Good Pricing The pricing is transparent and competitive, making it affordable for businesses of all sizes. You get access to premium features without hidden costs, which ensures maximum value for your investment. 2. Support EyeOnTask offers reliable and responsive customer support. Whether it’s onboarding, troubleshooting, or learning how to use a feature, the support team is always available to assist and guide you through every step. 3. Easy to Use The software is intuitive and user-friendly. With minimal training, teams can quickly adapt and start working efficiently. The clean interface ensures that even non-technical users can navigate with ease. 4. Customization Every business is unique, and EyeOnTask allows you to tailor workflows, forms, reports, and dashboards according to your specific needs. This flexibility ensures the software grows with your business and adapts to your processes.
  • 1. Got all features related to my field service business in one platform 2. Easy scheduling 3. Tracking of my field employees 4. Payroll management 5. Quick invoicing, billing and job card 6. On demand customization also available

Cons

  • At this point, I don’t have any negative feedback. The system has been functioning efficiently and meeting our needs without any problems
  • No such issues found. It works seamlessly without any hassle.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Davisware
Founded: 1988
United States
www.davisware.com/field-service-management-software-globaledge/

Company Information

EyeOnTask
Founded: 2010
Netherlands
www.eyeontask.com

Alternatives

Alternatives

SERVICE MANAGER

SERVICE MANAGER

Bluelight Software
QuikAllot

QuikAllot

Openwave Computing
LogiNext Field

LogiNext Field

LogiNext

Categories

HVAC Supported
Oil and Gas Supported
Service Dispatch Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

Longview Tax Supported
Microsoft 365 Supported
QuickBooks Online Supported

Integrations

Longview Tax Not Supported
Microsoft 365 Not Supported
QuickBooks Online Not Supported
Claim Davisware GlobalEdge and update features and information
Claim Davisware GlobalEdge and update features and information
Claim EyeOnTask and update features and information
Claim EyeOnTask and update features and information