Datto RMM

Datto RMM

Datto, a Kaseya company
MiniTool ShadowMaker

MiniTool ShadowMaker

MiniTool Software
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About

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers. Protect and quickly restore PCs with reliable, image-based, all-in-one cloud backup and disaster recovery. Cloud-to-cloud backup and fast recovery for critical data in Microsoft 365 and G Suite applications. Fast and easy file and folder backup and restore with support for Windows and Mac. Safe file sync and share with a centrally managed, secure collaboration platform. Protect and quickly restore servers with reliable, image-based, all-in-one business continuity and disaster recovery.

About

MiniTool ShadowMaker is a professional backup tool, which can provide data protection services and disaster recovery solutions for your PCs. It is the best backup software that can back up OS, files and folders, disks and partitions. With this backup software, you are able to restore data once a disaster occurs.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Managed service providers in need of a cloud-based remote monitoring and management platform to keep track of client endpoints and IT infrastructures

Audience

Anyone who needs a professional backup solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$29/Year/PC
Single license for 1 PC
1-Year upgrade service
Support Workstation
For Windows 10/8.1/8/7
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.2 / 5
features 1.0 / 5
design 1.2 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing.
  • Nothing. This program is total garbage. A backup program that leaves you with no backup and a damaged system. Unbelievable! A backup is suppose to be your protection, not a catastrophe in and of itself.
  • There are only cons, no pros, when you fail to restore the system from image created by this tool.. Stay Away from it.
  • This programme totally Trashed my Windows 10 Laptop. I installed - which was not straight forward and took a couple of tries. I started the programme, and when it Rebooted my system, It could not Boot. I tried everything to rescue my nice working system. In the end I had to admit defeat and load a previous Win 10 disk image from last summer. So Thanks, Minitool!

Cons

  • This program slows down performance significantly and interrupts WiFi constantly. MiniTool hides its treachery very well; it doesn't even show up in task manager processes or startup so you don't even know it's running. Overall, MiniTool is a malicious-virus like software that shouldn't have a place on anyone's PC.
  • Prepared my new system got everything the way I wanted it and was ready to clone system to SSD. The program had no disclosure of what it was going to do or how it was going to do it. Why did it need to WRITE to the source drive, at all?? The most idiotic thing I have ever heard of. This horrible program corrupted the SOURCE drive. The used space on the disk kept growing bigger and bigger, 4 times bigger. After 5 hours I had to kill the process. Chkdsk /f won't remove the many gigabytes it added to the drive. Also my restore points are now all gone. The clone was unsuccessful.
  • This software can make "system backup" of "drive c+system reserve" when your windows is running, from desktop, but when you try to restore it does not work, even i created "Add boot entry", but it failed, reason is hard disk is same, my Backup was saved in "drive d", but this tool failed.
  • Disaster.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Datto, a Kaseya company
Founded: 2007
United States
www.datto.com

Company Information

MiniTool Software
Founded: 2009
Canada
www.minitool.com/backup/system-backup.html

Alternatives

Alternatives

R-Drive Image

R-Drive Image

R-Tools Technology
IvyBackup

IvyBackup

Kudu Computing Ltd
Datto SIRIS

Datto SIRIS

Datto, a Kaseya company
Paragon Hard Disk Manager

Paragon Hard Disk Manager

Paragon Software Group
ShadowProtect

ShadowProtect

StorageCraft Technology
EaseUS Todo Backup

EaseUS Todo Backup

EaseUS Software

Categories

Patch Management Supported
RMM Supported

Categories

Backup Supported
Disk Imaging Supported

Backup Features

Backup Log Not Supported
Backup Scheduling Supported
Cloud Backup Not Supported
Compression Not Supported
Continuous Backup Supported
Encryption Not Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Not Supported

Disk Imaging Features

Backup Scheduling Supported
Bare-Metal Restore Not Supported
Compression Not Supported
Differential Backup Supported
Disk Cloning Supported
Encryption Not Supported
Image Deployment Not Supported
Incremental Backup Supported
Web Access / Restoration Not Supported

Integrations

AFAS Software Supported
Auvik Supported
Axcient DRaaS Supported
BeachheadSecure Supported
BrightGauge Supported
Cisco Duo Supported
Clarity Security Supported
ConnectWise Automate Supported
CyberFOX Password Manager Supported
Datto SIRIS Supported
Datto SaaS Protection Supported
Docusign Supported
HyAlto Supported
Narmada Supported
Naverisk RMM & PSA Supported
RocketCyber Supported
ScalePad Lifecycle Manager Supported
WatchGuard Network Security Supported
Zorus Archon Web Filtering Supported
iBizi Supported

Integrations

AFAS Software Not Supported
Auvik Not Supported
Axcient DRaaS Not Supported
BeachheadSecure Not Supported
BrightGauge Not Supported
Cisco Duo Not Supported
Clarity Security Not Supported
ConnectWise Automate Not Supported
CyberFOX Password Manager Not Supported
Datto SIRIS Not Supported
Datto SaaS Protection Not Supported
Docusign Not Supported
HyAlto Not Supported
Narmada Not Supported
Naverisk RMM & PSA Not Supported
RocketCyber Not Supported
ScalePad Lifecycle Manager Not Supported
WatchGuard Network Security Not Supported
Zorus Archon Web Filtering Not Supported
iBizi Not Supported
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