Datagate Telecom Billing vs. Thirdlane Comparison


Datagate Telecom Billing Datagate Innovation	Thirdlane	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



About Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.		About Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience SaaS Telecom Billing for MSPs		Audience MSPs, UCaaS providers, enterprises and resellers seeking a solution to manage and improve their operations
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Set up fee plus monthly based on usage Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.		Pros & Cons from Real Users Pros With Thirdlane, we don't just sell better calls. We bring our clients a solution that fundamentally transforms their business, turning their communications into a powerful strategic asset. Great integrations, strong multi-tenant support, and stable infrastructure, API-driven automation... Robust multi-tenant support, extensive customization options, and a scalable platform that handles multiple clients well. - Comprehensive multi-tenant architecture supporting diverse client needs - Extensive API capabilities - Smooth integration options with CRM and billing platforms - Free softphone app that enhances mobility and user experience True multi-tenancy, strong API access, and full configuration flexibility - let us build out client solutions the way we need to. Cons Thirdlane takes time to master - it is a professional-grade platform that rewards the time you invest in learning it, and it allows us to deliver a service that other providers simply can't. The variety of options takes time to master, but they unlock flexibility you don’t get elsewhere. The extensive features and configuration options might seem overwhelming at first, but that flexibility ultimately allows for tailored setups to meet unique MSP needs. - Configuration requires technical expertise due to the extensive features available out of the box Setup takes some technical know-how - it's not plug-and-play
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Datagate Innovation Founded: 2015 United States www.datagate-i.com		Company Information Thirdlane Founded: 2003 United States www.thirdlane.com
Alternatives IntegriBill Sandy Beaches Software		Alternatives 3CX
Solve(X) GoExceed		Yeastar P-Series PBX System Yeastar
TelecomBilling.Net Dynasoft		Phone.com
Calero		Ringover
Calvi Professional Calvi Business Software View All		VirtualPBX View All
Categories Billing and Invoicing Billing and Provisioning Business VoIP Finance Payment Processing Recurring Billing Telecom Billing Telecom Expense Management Telephony Utility Billing		Categories Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Cloud PBX PBX Softphone Telephony Unified Communications Video Conferencing Web Conferencing
Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Show More Features Billing and Invoicing Features Billing Portal Contact Database Contingency Billing Customer Portal Customizable Invoices Dunning Management Hourly Billing Invoice History Mobile Payments Multi-Currency Online Invoicing Online Payments Payment Processing Project Billing Recurring/Subscription Billing Service Ticket Billing Tax Calculator Billing and Provisioning Features Billing & Invoicing Carrier Access Billing Contract Management Customer Accounts Customizable Billing Flexible Rate Tables Internet Order Management Post-Paid Systems Pre-Paid Systems Provisioning Rating Self Service Portal Service Order System VoIP Payment Processing Features ACH Check Transactions Bitcoin Compatible Debit Card Support Gift Card Management Mobile Payments Online Payments POS Transactions Receipt Printing Recurring Billing Signature Capture Recurring Billing Features Customer Portal Deferred Billing Discount Management Dunning Management Invoice History Multi-Currency Multi-Period Recurring Billing Payment Processing Recurring Donations Subscription Billing Telecom Expense Management Features Billing for Data Billing for Voice Call Monitoring Chargeback Tracking Contract Negotiation Fixed Line Compatibility Internal Cost Allocation Mobile Line Compatibility Usage Reporting Utility Billing Features Account Management ACH Payment Processing Billing & Invoicing Cable Collections Management Customer Management Electricity Meter Management Metered Billing Move In / Move Out Natural Gas Non-Metered Billing Online Payment Processing Penalty / Cut-Off Processing Rate Management Service Call Management Trash Water Work Order Management		Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Avalara Bandwidth Brightlink Voice CCH SureTax CereTax ConnectWise PSA Freshdesk HubSpot CRM Kaseya BMS MYOB Microsoft 365 Microsoft Teams Pipedrive QuickBooks Online Quoter Salesforce SkySwitch Xero Zendesk Zoho CRM Show More Integrations View All 17 Integrations		Integrations Avalara Bandwidth Brightlink Voice CCH SureTax CereTax ConnectWise PSA Freshdesk HubSpot CRM Kaseya BMS MYOB Microsoft 365 Microsoft Teams Pipedrive QuickBooks Online Quoter Salesforce SkySwitch Xero Zendesk Zoho CRM Show More Integrations View All 9 Integrations
		Claim Thirdlane and update features and information Claim Thirdlane and update features and information