Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
Paddle

Paddle

Paddle Payments
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About

Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.

About

Paddle is a subscription commerce and billing platform for Software and SaaS companies. It’s more difficult than ever to keep up with customer demands, to find new international growth opportunities, and to manage your internal resources effectively. With Paddle, you spend less time on fixing internal roadblocks and can focus on scaling your business. Paddle provides a full suite of tools from optimized checkout to sell your software, to recurring billing, fraud detection, manual invoicing, sales taxes, global currencies, customer support, analytics and much more, all in one platform. Choose how you want to sell, Paddle supports every type of sales motion. Optimize your checkout for conversions, scale your sales-assisted invoicing to more business accounts, and add subscription billing

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

SaaS Telecom Billing for MSPs

Audience

Companies looking for an advanced Billing and Invoicing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Play Video Datagate Dashboard Generating Invoices Exporting Invoices Datagate Telecom Billing Flow View more images or videos

Screenshots and Videos

Play Video Paddle Screenshot 1 Paddle Screenshot 1 View more images or videos

Pricing

Set up fee plus monthly based on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

Please contact Paddle for pricing details. Depending on volume of sales going through the platform, there's a % fee.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.

Pros & Cons from Real Users

Pros

  • Paddle is All-in-One solution. It unifies subscription payment and billing management. It enables us to grow in market seamlessly. Helps in handling accounts merchant currency tax compliance and more. With a few clicks we can go global. Easily customisable. It can create any billing cycle like seat based, uses based, credit based. It automatically handles VAT and sales tax. Saves a lot of time.
  • Super easy to use and I've used it when purchasing several different products before and was very straight forward and simple.

Cons

  • Very supportive and responsive customer support team. No cons.
  • Not sure if there are any cons from my standpoint.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Datagate Innovation
Founded: 2015
United States
www.datagate-i.com

Company Information

Paddle Payments
Founded: 2011
United Kingdom
paddle.com

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Solve(X)

Solve(X)

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TelecomBilling.Net

TelecomBilling.Net

Dynasoft
BlueSnap

BlueSnap
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Categories

Billing and Invoicing Supported
Billing and Provisioning Supported
Business VoIP Supported
Finance Supported
Payment Processing Supported
Recurring Billing Supported
Telecom Billing Supported
Telecom Expense Management Supported
Telephony Supported
Utility Billing Supported

Categories

B2B Payment Supported
Billing and Invoicing Supported
Billing and Provisioning Supported
Finance Supported
Go-To-Market Supported
Merchants of Record Supported
Payment Processing Supported
Recurring Billing Supported
SaaS Billing Supported
Sales Tax Supported
Subscription Management Supported
Tax Compliance Supported
Usage-Based Billing Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Supported
Dunning Management Not Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported
Show More Features

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Not Supported
Chargeback Tracking Not Supported
Contract Negotiation Not Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Not Supported
Usage Reporting Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Supported
Electricity Supported
Meter Management Not Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported
Show More Features

Sales Tax Features

Address Validation Supported
Audit Trail Not Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Not Supported
Tax Filing Not Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Not Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Not Supported
Dunning Management Not Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Not Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Supported

Integrations

Affonso Not Supported
Alternative Payments Supported
Boathouse Not Supported
Brightlink Voice Supported
ChartMogul Not Supported
Churn Solution Not Supported
Churnkey Not Supported
EzyCourse Not Supported
Flowbite Not Supported
HaloPSA Supported
HockeyStack Not Supported
Laravel Spark Not Supported
MLJAR Studio Not Supported
Pabbly Connect Not Supported
Partnero Not Supported
Price Intelligently Not Supported
Proxyman Not Supported
Quoter Supported
WiserNotify Not Supported
Xero Supported
Show More Integrations
View All 17 Integrations

Integrations

Affonso Supported
Alternative Payments Not Supported
Boathouse Supported
Brightlink Voice Not Supported
ChartMogul Supported
Churn Solution Supported
Churnkey Supported
EzyCourse Supported
Flowbite Supported
HaloPSA Not Supported
HockeyStack Supported
Laravel Spark Supported
MLJAR Studio Supported
Pabbly Connect Supported
Partnero Supported
Price Intelligently Supported
Proxyman Supported
Quoter Not Supported
WiserNotify Supported
Xero Not Supported
Show More Integrations
View All 61 Integrations
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