Datagate Telecom Billing vs. OneBill Comparison


Datagate Telecom Billing Datagate Innovation	OneBill	+	+
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About Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.		About OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, and CRM & ERP platforms is made possible with open APIs. The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management. OneBill has been helping SMBs, SMEs, and large enterprises to reduce billing errors, compliance risk and drive greater efficiency with an end-to-end billing and revenue management solution fully integrated with some of the world’s leading solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience SaaS Telecom Billing for MSPs		Audience Companies of all sizes interested in an end-to-end subscription management, billing, and revenue management platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Set up fee plus monthly based on usage Free Version Not Supported Free Trial Not Supported		Pricing $1500.00 Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 5.0 / 5 design 4.5 / 5 support 4.9 / 5 Read all reviews
Pros from Real Users Pros The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.		Pros & Cons from Real Users Pros We love OneBill for its scalability and features. OneBill is a sophisticated enough for our billing, invoicing, and taxation needs. We are using OneBill from last 2 years and its been a very smooth ride because of the great support. Our organization has been growing and we keep adding extra requirements and OneBill is keep delivering the features we need. It's a great feeling when we see how OneBill innovated with their product and delivered the unique features we required. We were happy with our old billing system until we started working with multiple agents and partners. Then we started looking for a partner management system where we can manage multiple partners and pay commissions online. Fortunately, we were contacted by one of the OneBill's rep and had a product demo. We immediately loved OneBill's N-tier partner management and real-time commissioning but we were a little skeptical to move our entire billing operations to OneBill. Finally, we took a decision to move our entire billing operations to OneBill where we can handle everything under one system. It's been 4 years and we never regretted our decision. One of the best products I have ever used and the awesome support team who is always there for us. VoIP billing is very different from normal billing with all its complexities and it's hard to find the better billing solution. We came across OneBill when we saw most of competitors are already on it. We immediately had a demo session with OneBill team and moved our billing to them. We impressed by their exceptional usage rating system and CDR processing. Our on-boarding went smooth and all data migrated successfully. We are happy that OneBill is handling all our billing, invoicing, rating, CDR processing, taxation, and partner management operations. We are using OneBill for more than 2 years now. Their CPQ module is neat and configuring the taxation is seamless. We are fond of OneBill because we can scale our billing operations at anytime. Though we are currently using OneBill for our subscription management, billing, and taxation, however we can add extra capabilities and features at any time. Their customer support is quick and responsive for our tickets. Also, they clearly understanding our problems and fixing them immediately. We are using OneBill for creating products and selling them with different seasonal pricing. OneBill helped us to save a lot of time by bringing all the feature we want to sell our products to different regions with different pricing options. It saved us a lot of time by streamlining our billing. Cons Our company has been growing with OneBill from last two years. For that, we are very attached to them. But I would suggest that OneBill can become the industry leader if it could be a little easier to implement. Setting up complex commissioning incentives for sales agents takes a bit of time. Never faced any major issues with OneBill though, however we always need to request OneBill team for custom reports. It would be more helpful if they can give users to download any custom reports we want. OneBill is already packed with a lot of features and they keep adding more and more. I understand that all these features are helpful to solve more complex problems for the industries like UCaaS, IoT, etc. But for a simple online magazine, all these features make the implementation a little complicated. We have not faced any problems yet. OneBill seems to have a lot of features for the complex business operations. But we only use a couple of features and we have no problems with them so far.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Datagate Innovation Founded: 2015 United States www.datagate-i.com		Company Information OneBill Founded: 2009 United States www.onebillsoftware.com
Alternatives IntegriBill Sandy Beaches Software		Alternatives Pelcro Pelcro Inc
Solve(X) GoExceed		Datagate Telecom Billing Datagate Innovation
Cadebill MCL Systems		IntegriBill Sandy Beaches Software
TelecomBilling.Net Dynasoft		BlueSnap
Calero View All		BillingPlatform View All
Categories Billing and Invoicing Supported Billing and Provisioning Supported Business VoIP Supported Finance Supported Payment Processing Supported Recurring Billing Supported Telecom Billing Supported Telecom Expense Management Supported Telephony Supported Utility Billing Supported		Categories Billing and Invoicing Supported Billing and Provisioning Supported Commission Supported CPQ Supported Integrated Revenue and Customer Management (IRCM) Software for CSPs Supported Membership Management Supported Order Management Supported Order-to-Cash Supported Payment Processing Supported Quote-to-Cash Supported Recurring Billing Supported Revenue Management Supported SaaS Billing Supported Subscription Management Supported Usage-Based Billing Supported
Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Not Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Not Supported Hourly Billing Not Supported Invoice History Supported Mobile Payments Not Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Supported Contract Management Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Supported Internet Supported Order Management Not Supported Post-Paid Systems Not Supported Pre-Paid Systems Not Supported Provisioning Not Supported Rating Supported Self Service Portal Supported Service Order System Not Supported VoIP Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Not Supported Gift Card Management Not Supported Mobile Payments Not Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported Recurring Billing Features Customer Portal Supported Deferred Billing Not Supported Discount Management Supported Dunning Management Not Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Not Supported Subscription Billing Supported Show More Features Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Not Supported Encryption Not Supported IVR / Voice Recognition Not Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Not Supported Telecom Expense Management Features Billing for Data Supported Billing for Voice Supported Call Monitoring Not Supported Chargeback Tracking Not Supported Contract Negotiation Not Supported Fixed Line Compatibility Supported Internal Cost Allocation Supported Mobile Line Compatibility Not Supported Usage Reporting Supported Telephony Features Auto-Dialer Not Supported Call Center Management Not Supported Call Monitoring Not Supported Contact Management Not Supported Inbound Reporting Not Supported IVR / Voice Recognition Not Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Utility Billing Features Account Management Not Supported ACH Payment Processing Not Supported Billing & Invoicing Supported Cable Not Supported Collections Management Not Supported Customer Management Supported Electricity Supported Meter Management Not Supported Metered Billing Supported Move In / Move Out Not Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Not Supported Rate Management Supported Service Call Management Not Supported Trash Not Supported Water Supported Work Order Management Not Supported		Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Supported Invoice History Supported Mobile Payments Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Supported Recurring/Subscription Billing Supported Service Ticket Billing Supported Tax Calculator Supported Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Supported Contract Management Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Supported Internet Supported Order Management Supported Post-Paid Systems Supported Pre-Paid Systems Supported Provisioning Supported Rating Supported Self Service Portal Supported Service Order System Supported VoIP Supported Payment Processing Features ACH Check Transactions Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Supported Mobile Payments Not Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Supported Recurring Billing Features Customer Portal Supported Deferred Billing Supported Discount Management Supported Dunning Management Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Supported Subscription Billing Supported Show More Features CPQ Features 2D Drawing Not Supported 3D Modeling Not Supported Approval Workflow Supported eCommerce Supported Guided Selling Not Supported Product Configurator Supported Proposal Generation Supported Quotes / Estimates Supported Renewal Management Supported Self Service Portal Supported Commission Features Affiliate Management Supported Agency Commission Supported Commission Calculations Supported Commission Scheduling Supported Commission Tracking Supported Compliance Management Supported Flat Commissions Supported Incentive Programs Supported Multi-Tiered Commissions Supported Percentage Commissions Supported Sliding Scale Commissions Supported Split Commissions Supported Membership Management Features Application Management Supported Automatic Renewals Supported Committee Management Not Supported Dues Management Supported Email Marketing Not Supported Event Management Not Supported Member Directory Not Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Not Supported Payment Processing Supported Website Management Supported Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported Revenue Management Features Competitor Analysis Not Supported Dynamic Pricing Supported For Airlines Not Supported For Hospitality Industry Supported Forecasting Not Supported Inventory Control Supported Price Optimization Supported Recommendation Engine Supported Yield Management Not Supported Subscription Management Features Cancellation Management Supported Discount / Coupon Management Supported Dunning Management Supported Enrollment Management Supported Product Catalog Supported Recurring Billing Supported Revenue Recognition Supported Revenue Recovery Tools Supported Self Service Portal Supported Subscription Plan Management Supported Tax Management Supported Trial Management Supported Usage Tracking/Analytics Supported
Integrations Autotask PSA Supported Avalara Supported Bandwidth Supported CCH SureTax Supported CereTax Supported ConnectWise PSA Supported QuickBooks Online Supported 2600Hz Not Supported Authorize.Net Not Supported Brightlink Voice Supported ConnectBooster Supported Cybersource Not Supported Docusign Not Supported HaloPSA Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Nekton.ai Not Supported Quoter Supported Telnyx Not Supported ViewNexa Not Supported Show More Integrations View All 17 Integrations		Integrations Autotask PSA Supported Avalara Supported Bandwidth Supported CCH SureTax Supported CereTax Supported ConnectWise PSA Supported QuickBooks Online Supported 2600Hz Supported Authorize.Net Supported Brightlink Voice Not Supported ConnectBooster Not Supported Cybersource Supported Docusign Supported HaloPSA Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported Nekton.ai Supported Quoter Not Supported Telnyx Supported ViewNexa Supported Show More Integrations View All 28 Integrations
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