Opsgenie

Opsgenie

Atlassian
+
+

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About

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

About

Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Information Technology, Operations, Security, and Development teams

Audience

DevOps teams searching for a powerful Application Performance Management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15.00/host/month
Free - up to five hosts
Pro - $15 per host per month
Enterprise - $23 per host per month
Free Version Not Supported
Free Trial Supported

Pricing

$9 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • I have all the essential info in my dashboard, or just 1 or 2 clicks away. Very easy to use and intuitive.
  • It has easy to use configuration tools which allows you to quickly configure and customize the metrics and alerts you need to monitor your systems. It also provides comprehensive analytics and insights into your infrastructure and applications, so you can make informed decisions about how to improve your performance.
  • Datadog is just an overall awesome solution for monitoring our systems and endpoints. The analytics Datadog provides are second to none, and it integrates with everything. Huge fan of the dashboards they provide.
  • -It comes with a lot of useful features like visualization, error finding, and network mapping. -It has a high-speed log searching system. -It allows integration with other apps to increase productivity. -You get regular updates so that the user experience remains excellent.
  • -It has many features like fast and powerful search for queries, creating graphs based on logs, and many more. -You can put everything into one dashboard irrespective of their time zones. -It has a simple UI and can Integrate with other apps like slack very easily to maximize your performance.

Cons

  • It could be less pricy. A bit too expensive for small teams.
  • There's not a lot of third-party integrations, which could limit its usefulness for some specific use cases. The alerting options could be limited for specific types of configurations which could be an issue.
  • Bit of a learning curve, but that's to be expected with such a comprehensive solution.
  • -It delays the monitoring if you operate in a complex database structure. -It is a bit pricy if we compare it with other alternatives. -The setup and configuration are a bit difficult for a beginner or inexperienced people.
  • -There is no role-based access control that is a security concern. -Navigating through User Interface consumes a lot of time.

Pros & Cons from Real Users

Pros

  • I found this very useful when people are trying to message me or call me. This is great when I am busy doing other things but I am still kept up-to-date and notified.
  • -It is versatile and has a lot of features, and can be used in many ways. It can be used as a primary resource for alerting across DevOps. -You can keep track of outages, bugs, and incidents to keep the teams in the loop for better productivity. -It can handle multiple team integration and allows for the merging of tasks.
  • 1. Ensures critical issues are resolved before they affect the company. 2. Alerts are centralized in one easy to read location. 3. Low price.
  • -It is packed with features like the ability to rotate quickly, disable, enable makes the coordination on call very simple. -It provides great details of log and incoming call reports. -It has a great Graphical User Interface and is very simple to use. -The whois on-call feature and integration with other apps like Slack comes very handily.
  • Once you have the alert rules in place, you can sleep well at night knowing that you'll get an alarm if anything is wrong. That's a big deal for worry worts like me.

Cons

  • I did not find anything bad about it, I really enjoyed this!
  • -The major con or limitation I found in Opsgenie is that it cant be integrated with your smartphone. If they add this feature, the workflow will become better.
  • I cannot think of any cons with this one, but if I had to list something, they could be a little more creative with their logo to make it stand out a little more.
  • -The mobile app is not as good as the website in terms of GUI. -The command given to the admin is very less.
  • It was a little techy for my skill set, but they give me all the help I needed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Datadog
Founded: 2010
United States
www.datadoghq.com

Company Information

Atlassian
Founded: 2002
Australia
www.opsgenie.com

Alternatives

Alternatives

Site24x7

Site24x7

ManageEngine
Site24x7

Site24x7

ManageEngine

Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Remediation Supported
Syslogs Supported
Thresholds Supported
Web Logs Not Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Not Supported
Uptime Reporting Supported

Cloud Security Features

Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Encryption Not Supported
Endpoint Management Supported
Incident Management Supported
Intrusion Detection System Supported
Threat Intelligence Supported
Two-Factor Authentication Not Supported
Vulnerability Management Not Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Not Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Not Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Supported
Historical Trend Analysis Supported
Multitenancy Not Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Not Supported
Troubleshooting Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Not Supported
Capacity Planning Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Infrastructure-as-a-Service (IaaS) Features

Analytics / Reporting Supported
Configuration Management Not Supported
Data Migration Supported
Data Security Not Supported
Load Balancing Not Supported
Log Access Supported
Network Monitoring Supported
Performance Monitoring Supported
SLA Monitoring Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Not Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
Threat Response Not Supported
VPN Not Supported
Vulnerability Scanning Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Not Supported
Change Management Not Supported
Configuration Management Not Supported
Connectivity Management Not Supported
Data Visualization Supported
Historical Audit Not Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Not Supported
Network Monitoring Supported

SIEM Features

Application Security Not Supported
Behavioral Analytics Supported
Compliance Reporting Not Supported
Endpoint Management Not Supported
File Integrity Monitoring Not Supported
Forensic Analysis Not Supported
Log Management Supported
Network Monitoring Supported
Real Time Monitoring Supported
Threat Intelligence Supported
User Activity Monitoring Not Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Not Supported
Inventory Management Not Supported
Patch Management Not Supported
Policy-based Automation Not Supported
Remote Monitoring Not Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Not Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

Log Management Features

Archiving Not Supported
Audit Trails Supported
Compliance Reporting Not Supported
Consolidation Not Supported
Data Visualization Not Supported
Event Logs Supported
Network Logs Not Supported
Remediation Supported
Syslogs Not Supported
Thresholds Not Supported
Web Logs Not Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Not Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Website Monitoring Features

Availability Testing Not Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Not Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Business Continuity Features

Backup Log Not Supported
Backup Scheduling Not Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported
Web Access / Restoration Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Dashboard Not Supported
Incident Management Supported
Problem Management Not Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Not Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Integrations

5X Supported
AccessOwl Supported
Active Directory Supported
AuthPoint Supported
Bugsnag Supported
CA Flowdock Supported
Cron To Go Supported
Cypago Supported
Doctor Droid Supported
Edge Delta Supported
F5 Distributed Cloud Platform Supported
Shoreline Supported
Slack Supported
Stackreaction Supported
StatusDrift Supported
TierZero Supported
Uptime.com Supported
Zoho Directory Supported
effx Supported
root9 Supported

Integrations

5X Supported
AccessOwl Supported
Active Directory Supported
AuthPoint Supported
Bugsnag Supported
CA Flowdock Supported
Cron To Go Supported
Cypago Supported
Doctor Droid Supported
Edge Delta Supported
F5 Distributed Cloud Platform Supported
Shoreline Supported
Slack Supported
Stackreaction Supported
StatusDrift Supported
TierZero Supported
Uptime.com Supported
Zoho Directory Supported
effx Supported
root9 Supported
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Claim Datadog and update features and information
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