Shelf

Shelf

Shelf.io
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About

Unlock all your company's knowledge inside Slack. DataQA is a Slack-native knowledge management app that helps teams bookmark, tag and save information inside Slack. Better access to information increases productivity, accountability and employee onboarding success. Bookmark important product discussions, screenshots, explainers. Keep track of links and content shared about companies and market trends. Save frequently asked questions to help new joiners. Follow topics of interest and get digests so you never miss anything. Save frequently-asked questions, shared screenshots and important discussions. Improve the onboarding experience for new joiners and senior employees. Unlike other apps, you don't need to leave Slack or rewrite any content. DataQA just works off your current flow.

About

Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams interested in a powerful Slack-native knowledge management app

Audience

Distributed teams of all shapes and sizes, including cross-functional teams and functional departments such as Sales, Marketing, Operations, and HR.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$30/mo
Plans starting at $30 a user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • AI has done a great job of automating data. The speed of obtaining information has increased significantly

Cons

  • Nothing critical was discovered, so far I’m completely satisfied

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DataQA
Founded: 2021
dataqa.ai/

Company Information

Shelf.io
Founded: 2015
United States
www.shelf.io

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Alternatives

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Hay

Hay

Hay.chat

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Enterprise Content Management (ECM) Features

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Enterprise Search Features

AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Integrations

Slack
Amazon Connect
Dropbox
Five9
Genesys Cloud CX
Google Chrome
Google Drive
Kustomer
Mozilla Firefox
NiCE CXone Mpower
Salesforce Agentforce Service
Zendesk

Integrations

Slack
Amazon Connect
Dropbox
Five9
Genesys Cloud CX
Google Chrome
Google Drive
Kustomer
Mozilla Firefox
NiCE CXone Mpower
Salesforce Agentforce Service
Zendesk
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