DataEQ

DataEQ

DataEQ (formerly BrandsEye)
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About

DataEQ, formerly known as BrandsEye, specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Using a unique blend of AI and human intelligence, the company offers various tailored solutions that range from customer service and experience, to market conduct and risk management.

About

Effortlessly & easily collect, analyze & optimize feedback to enhance customer satisfaction & make data-driven decisions. Our AI analyzes feedback and determines if it is positive, negative or neutral. Our AI summarizes feedback into concise summaries, saving time and providing key insights. Our AI classifies feedback into different categories for efficient organization and management. Smartly and easily track and monitor feedback with our AI platform and make a smart data-driven decision. Our AI identifies customer pain - points from feedback received. Our AI classifies feedback into different categories for efficient organization and management. Our AI summarizes feedback into concise summaries, saving time and providing key insights.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise clients

Audience

Businesses searching for a platform that helps increase customer satisfaction analyzing feedback

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

On request
Free Version Not Supported
Free Trial Not Supported

Pricing

$25 per 1,000 credits
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DataEQ (formerly BrandsEye)
Founded: 2007
United Kingdom
www.dataeq.com

Company Information

UserWise
userwise.tech/

Alternatives

Alternatives

Feedier

Feedier

Alkaweb
Semantria

Semantria

Lexalytics
Cyberquery

Cyberquery

Cyberscience Corporation

Categories

Categories

AI Tools Supported
Sentiment Analysis Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Not Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Integrations

No info available.

Integrations

No info available.
Claim DataEQ and update features and information
Claim DataEQ and update features and information
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Claim UserWise and update features and information