DagmorTouch and Connect Ltd
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Enthu.aiEnthu.AI
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Related Products
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About
Dagmor is hosted call-quality and conversation-analysis software for contact centres and teams that run recorded sales, service, survey or fundraising campaigns. It checks completed calls against agreed scripts, required wording, outcomes and customer-treatment rules, then links scores or concerns to spoken evidence for human review. Dagmor Analysis groups answers and keeps callers’ own words beside results, reasons and scores, helping teams examine refusals, callbacks, customer feedback and differences between a rating and the conversation behind it. Teams can begin with recordings they already hold or use a supported connection for completed calls. Campaign rules, scope, price and delivery timing are agreed before processing; calls are checked after they end, and people make final decisions. Calls and Analysis are priced together by recorded minute.
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About
Drive revenue, enhance customer experience and improve operational efficiency through AI-generated insights across 100% customer conversations. Find opportunities to improve sales pitches, unearth compliance issues, enhance customer experience, and much more. Enthu.AI is 100% customizable to your specific use case, be it sales, service, or customer success. Easy data visualization that drives actionable insights across multiple business functions – unlocking revenue opportunities. Filter calls across dates, agents, moments, feedback, duration, call type; and much more. This helps you build and test calls against custom QA hypotheses. Review a 30-minute call in under 30 secs by automatically seeking audio to the duration where a dialogue is spoken. You don’t need to listen to a call end to end.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Contact centres and sales or service teams that record calls and need to check scripts, customer treatment, callbacks, refusals and outcomes.
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Audience
Contact centers requiring a Speech Analytics platform that helps analyze customer interactions
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
€0.04 per recorded minute; cam
Calls and Analysis are included at €0.04 per recorded minute. Each campaign is rounded to the nearest euro, with no bands, bundles, or minimum charge. The first campaign costs €0 upfront; stop after it and owe nothing. If you continue, the agreed price for the previous campaign is due when the next campaign starts. Scope, work, and delivery timing are agreed before processing.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$59 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTouch and Connect Ltd
Ireland
dagmor.app/
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Company InformationEnthu.AI
India
enthu.ai/
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Categories |
Categories |
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Integrations
Aircall
Not Supported
CallHippo
Not Supported
CallRail
Not Supported
Cisco Webex
Not Supported
Close
Not Supported
CloudTalk
Not Supported
Dialpad Connect
Not Supported
GoTo Connect
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
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Integrations
Aircall
Supported
CallHippo
Supported
CallRail
Supported
Cisco Webex
Supported
Close
Supported
CloudTalk
Supported
Dialpad Connect
Supported
GoTo Connect
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
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