DaemonLayer

DaemonLayer

Silent Signal Ltd
+
+

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About

DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket. Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds. Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.

About

TierZero Production Agents investigate incidents, triage alerts, and fix production problems automatically so your engineers can ship faster. When an incident fires, TierZero joins and starts investigating across your full stack: logs, traces, metrics, deploys, code changes, and past incidents. Unlike standalone AI SRE tools that stop at triage, Production Agents cover the full post-merge lifecycle including investigation, remediation, support Q&A, and proactive discovery. TierZero’s Context Engine synthesizes signals from code, infrastructure, conversations, and documents into a living knowledge graph that gets smarter with every issue resolved. Deploy in your environment in under an hour. Every AI investigation is auditable. Built for regulated industries (fintech, healthcare, crypto) where security isn’t optional.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

MSPs, Internal IT Teams

Audience

SRE teams, DevOps engineers, Platform engineers, Engineering leadership, VP Engineering, CTO

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

£220/month
Free Version Not Supported
Free Trial Supported

Pricing

Contact for Pricing
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Silent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com

Company Information

TierZero
Founded: 2024
United States
tierzero.ai

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Categories

IT Automation Supported

Categories

Integrations

Slack Supported
Autotask PSA Supported
Bitbucket Not Supported
Buildkite Not Supported
Chronosphere Not Supported
Confluence Not Supported
ConnectWise PSA Supported
Datadog Not Supported
FireHydrant Not Supported
GitLab Not Supported
Grafana Cloud Not Supported
Hudu Supported
Jira Not Supported
LangSmith Not Supported
Microsoft 365 Supported
Microsoft Teams Supported
Rootly Not Supported
Socket Not Supported
Temporal Not Supported
pganalyze Not Supported

Integrations

Slack Supported
Autotask PSA Not Supported
Bitbucket Supported
Buildkite Supported
Chronosphere Supported
Confluence Supported
ConnectWise PSA Not Supported
Datadog Supported
FireHydrant Supported
GitLab Supported
Grafana Cloud Supported
Hudu Not Supported
Jira Supported
LangSmith Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
Rootly Supported
Socket Supported
Temporal Supported
pganalyze Supported
Claim DaemonLayer and update features and information
Claim DaemonLayer and update features and information
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Claim TierZero and update features and information