DaemonLayerSilent Signal Ltd
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Related Products
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About
DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket.
Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds.
Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.
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About
Tekst is an enterprise AI platform that transforms chaotic inboxes into actionable workflows by analyzing every incoming email, ticket, and chat using a custom-trained model that understands your organization’s language, context, and intent. It automatically labels, prioritizes, and routes messages to the right teams or systems, eliminating manual triage and backlog. Built to work seamlessly with your existing tools, Tekst provides full operational visibility, tracking metrics like message type, response time, and resolution performance, and powers automated end-to-end processes such as order intake, case handling, accounts payable, and quote-to-cash flows. Capable of processing complex messages and multilingual content with human-level precision, Tekst learns continuously over time, driving measurable results like 90% classification accuracy, threefold faster resolution, and ROI delivered in weeks.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
MSPs, Internal IT Teams
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Audience
Enterprises interested in a solution to automate and optimize high-volume, inbox-driven workflows
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
£99/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSilent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com
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Company InformationTekst
Founded: 2022
Belgium
www.tekst.com
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Categories |
Categories |
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Integrations
Microsoft 365
Autotask PSA
ConnectWise PSA
GENESYS
HubSpot CRM
Infor CRM
Looker
Microsoft Outlook
NetSuite
SAP Cloud Platform
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Integrations
Microsoft 365
Autotask PSA
ConnectWise PSA
GENESYS
HubSpot CRM
Infor CRM
Looker
Microsoft Outlook
NetSuite
SAP Cloud Platform
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