Audience

Enterprises interested in a solution to automate and optimize high-volume, inbox-driven workflows

About Tekst

Tekst is an enterprise AI platform that transforms chaotic inboxes into actionable workflows by analyzing every incoming email, ticket, and chat using a custom-trained model that understands your organization’s language, context, and intent. It automatically labels, prioritizes, and routes messages to the right teams or systems, eliminating manual triage and backlog. Built to work seamlessly with your existing tools, Tekst provides full operational visibility, tracking metrics like message type, response time, and resolution performance, and powers automated end-to-end processes such as order intake, case handling, accounts payable, and quote-to-cash flows. Capable of processing complex messages and multilingual content with human-level precision, Tekst learns continuously over time, driving measurable results like 90% classification accuracy, threefold faster resolution, and ROI delivered in weeks.

Integrations

Ratings/Reviews

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Company Information

Tekst
Founded: 2022
Belgium
www.tekst.com

Videos and Screen Captures

Tekst Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Online

Tekst Frequently Asked Questions

Q: What kinds of users and organization types does Tekst work with?
Tekst works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Tekst support in their product?
Tekst supports these languages: English.
Q: What kind of support options does Tekst offer?
Tekst offers support via online.
Q: What other applications or services does Tekst integrate with?
Tekst integrates with: GENESYS, HubSpot CRM, Infor CRM, Looker, Microsoft Outlook, NetSuite, Microsoft 365, Salesforce, SAP Cloud Platform, Tableau, and Zendesk.
Q: What type of training does Tekst provide?
Tekst provides training in the form of documentation, live online, webinars, and videos.

Tekst Product Features

Accounts Payable

General Ledger Entry Not Supported
Approval Process Control Not Supported
Check Writing Not Supported
Duplicate Payment Alert Not Supported
Vendor Management Not Supported
Fraud Detection Not Supported
Cash Management Not Supported
Bank Reconciliation Not Supported

Artificial Intelligence

For Healthcare Not Supported
Multi-Language Not Supported
Chatbot Not Supported
For Sales Not Supported
Rules-Based Automation Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Virtual Personal Assistant (VPA) Not Supported
Process/Workflow Automation Not Supported
For eCommerce Not Supported
Image Recognition Not Supported