DaemonLayer

DaemonLayer

Silent Signal Ltd
+
+

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About

DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket. Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds. Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.

About

Strategy Overview is a vCIO/QBR automation platform built by MSPs to streamline client strategic planning and digital transformation. It automates quarterly business reviews, including assessments, executive summaries, dashboards, roadmaps, budgets, and Office 365 and asset lifecycle reporting, via a modular template engine powered by the Arya AI agent. The system integrates with PSA/RMM tools (ConnectWise, Autotask, Kaseya BMS, Syncro, Halo PSA) and Office 365 to sync company data, assets, user lists, tickets, warranties, and licensing. Clients gain access to a fully white-labeled portal showcasing their strategy, health scores, asset and user data, tickets, budgets, and roadmaps. It updates warranty and asset information automatically, enabling MSPs to reduce QBR prep time from hours to minutes, standardize processes, surface security/compliance insights, drive proactive recommendations, and convert assessments into strategic revenue guidance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

MSPs, Internal IT Teams

Audience

vCIOs and MSP leaders wanting a solution to automate QBRs, asset audits, and client portals, turning routine reviews into strategic growth conversations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£220/month
Free Version Not Supported
Free Trial Supported

Pricing

$60 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Silent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com

Company Information

Strategy Overview
United States
www.strategyoverview.com

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Categories

IT Automation Supported

Categories

MSP Supported

Integrations

Autotask PSA Supported
Hudu Supported
Microsoft 365 Supported
Accelo Not Supported
ConnectWise Automate Not Supported
ConnectWise PSA Supported
CrewHu Not Supported
Gravity Forms Not Supported
ITBoost Not Supported
Jotform Not Supported
Liongard Not Supported
MSPCFO Not Supported
Quoter Not Supported
Rewst Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Simplesat Not Supported
Syncro Not Supported
TimeZest Not Supported
Wise-Pay Not Supported

Integrations

Autotask PSA Supported
Hudu Supported
Microsoft 365 Supported
Accelo Supported
ConnectWise Automate Supported
ConnectWise PSA Not Supported
CrewHu Supported
Gravity Forms Supported
ITBoost Supported
Jotform Supported
Liongard Supported
MSPCFO Supported
Quoter Supported
Rewst Supported
Salesforce Supported
ServiceNow Supported
Simplesat Supported
Syncro Supported
TimeZest Supported
Wise-Pay Supported
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