DaemonLayer

DaemonLayer

Silent Signal Ltd
StatusNet911

StatusNet911

DataTech911
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+

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About

DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket. Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds. Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.

About

StatusNet911 is a cloud-based dashboard connecting hospital, dispatch, and first responders with real-time situational data. It provides hospital resource availability, triage status, and system outages in order to support real-time response to multi/mass-casualty incidents (MCIs) and daily incident traffic. Health systems benefit by receiving Emergency Medical Services (EMS) incident information in real-time to more effectively manage facility resources. StatusNet911 is used daily to handle routine incidents which assures that staff is proficient with the system when disaster strikes. Alerts are provided when hospital status changes based on patient load or equipment availability. Be On the Lookout alerts (BOLOs), All Calls, and MCI activities are provided through the alert service. During MCIs, patient allocation to vehicles, vehicle allocation to hospitals, and requests for triage status and bed status are all propagated to the affected entities through the alert service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs, Internal IT Teams

Audience

Hospital, dispatch, and first responders seeking a solution to manage their notifications and alert systems

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£99/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Silent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com

Company Information

DataTech911
Founded: 1998
United States
www.datatech911.com/solutions/statusnet911/

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First In Software

Categories

Categories

EMS

EMS Features

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
Electronic Signature
EMS Service Roles Time Clock
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Integrations

Autotask PSA
ConnectWise PSA
Microsoft 365

Integrations

Autotask PSA
ConnectWise PSA
Microsoft 365
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