DOPE

DOPE

ScanMonk Infomedia Pvt. Ltd.
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About

DOPE is a customer intelligence and customer recovery platform built for D2C and Shopify brands. The platform helps businesses identify unhappy and at-risk customers before they leave negative reviews, stop purchasing, or churn. DOPE automatically engages customers after purchase through channels such as WhatsApp, SMS, email, and calls, then analyzes customer sentiment and classifies responses into promoters, passives, and detractors. The platform provides real-time visibility into customer trust scores, NPS, sentiment trends, revenue at risk, product performance, delivery issues, packaging concerns, and win-back opportunities. DOPE enables brands to take proactive action through automated recovery workflows, customer segmentation, ticket creation, and multi-channel outreach. By turning customer feedback into actionable intelligence, DOPE helps brands improve retention, increase repeat purchases, strengthen reputation, reduce negative reviews.

About

DopeCast is cloud-based digital signage software for cannabis dispensaries. It turns in-store televisions into live product-menu and promotional displays by syncing menu content with supported dispensary point-of-sale systems, including Dutchie, Treez, Flowhub, Cova, Dispense and iHeartJane. When POS data changes, displayed prices, availability and specials can update automatically. Retail teams can create branded product menus, deals, new-arrival and brand screens, and promotional slides using their own images and video. Layouts support portrait and landscape displays, scheduled dayparting and multi-screen video walls. Staff manage content and multiple store locations through one account, while compatible Google TV, Android TV and Fire TV devices run the displays without separate signage hardware. It serves dispensary owners and retail teams managing store menus and promotions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DOPE is designed for D2C brands, Shopify stores, e-commerce businesses, and consumer brands looking to improve customer retention, satisfaction, and brand reputation. The platform is ideal for customer experience teams, customer success teams, retention teams, operations teams, marketing teams, and business leaders who want to proactively identify unhappy customers and prevent churn. Industries that benefit from DOPE include Beauty & Personal Care, Fashion & Apparel, Food & Beverage, Health & Wellness, Home & Living, Consumer Electronics, Pet Care, Baby Care, Luxury & Lifestyle, and other Shopify-first or D2C businesses seeking data-driven customer intelligence and recovery solutions.

Audience

Cannabis dispensary owners, general managers and marketing managers, from single stores to multi-location groups.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$35/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$30/month
$30 per screen per month, capped at $120 per store
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ScanMonk Infomedia Pvt. Ltd.
Founded: 2025
India
dope.scanmonk.com

Company Information

DopeCast
Founded: 2023
United States
dopecast.net

Alternatives

dope.swg

dope.swg

dope.security

Alternatives

BudBot

BudBot

DopeCast
FloSync

FloSync

Tentekio LLC

Categories

Customer Success Supported

Categories

Digital Signage Supported

Integrations

Cova Not Supported
Dispense Not Supported
Dutchie Not Supported
Flowhub Not Supported
Jane Not Supported
Shopify Supported
Treez Not Supported
WhatsApp Supported

Integrations

Cova Supported
Dispense Supported
Dutchie Supported
Flowhub Supported
Jane Supported
Shopify Not Supported
Treez Supported
WhatsApp Not Supported
Claim DOPE and update features and information
Claim DOPE and update features and information
Claim DopeCast and update features and information
Claim DopeCast and update features and information