DNCSolutionPossibleNOW
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eContactSkyCreek
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Related Products
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About
DNCSolution is a compliance platform designed to help organizations manage and automate adherence to “do-not-contact” and marketing-regulation rules across channels (call, text, email, mail, fax). It scrubs contact lists and databases against federal and state Do-Not-Call, Do-Not-Email, Do-Not-Text, and Do-Not-Mail registries, as well as internal company-specific DNC or suppression lists, to flag or remove contacts that should not be contacted. It supports high-volume list scrubbing (via API or bulk file upload), with optional integrations for CRM systems or marketing platforms, making it usable for both centralized databases and distributed agent networks. For phone compliance, it connects to relevant resources such as the Reassigned Numbers Database (RND) and a known-litigator list to identify disconnected or high-risk numbers and avoid outreach that could trigger litigation.
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About
eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and marketers requiring a solution to ensure compliance with DNC/marketing-communication regulations and avoid costly fines or litigation
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Audience
Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$200 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPossibleNOW
Founded: 2000
United States
www.possiblenow.com/products/dncsolution/
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Company InformationSkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/
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Categories |
Categories |
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Contact Management Features
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
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Integrations
No info available.
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Integrations
No info available.
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