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About

DISQO is a customer experience (CX) platform empowering businesses, from SMBs to enterprises, to make the right decisions for their customers by testing and measuring every product and brand experience with speed. DISQO’s insights, advertising measurement, and Feedback Loop applications connect to the company’s fully consented consumer data platform. Founded in 2015 and headquartered in Los Angeles, DISQO is recognized as a hyper-growth tech startup and one of the best places to work in the US, with more than 500 team members globally. Why waste time populating survey after survey? The DISQO Research API empowers you to focus on strategic work instead of paperwork. Designed to help researchers maximize access to the DISQO Audience, our feature-rich API puts you in control of survey fielding so you can focus on delivering critical insights.

About

Companies recognize that optimizing the customer experience is pivotal to the success of their brand and customer loyalty. Yet the art of monitoring the customer experience has become increasingly complex. From vast amounts of survey and customer data to the technical integration, people and processes that make it all work, companies need a sophisticated software platform as the centerpiece. Our clients rely on the eTouchPoint platform to provide powerful insights that help monitor and perfect the customer experience. By linking dashboard and employee-specific reporting, text analytics, and closed loop alerting features with the industry’s best data collection platform, eTouchPoint offers CX professionals a comprehensive platform for connecting with customers, engaging employees, and managing the complex CX ecosystem. Unlimited support for multi-channel survey initiatives, including call center, field services, retail, B2B, employee and online channels.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Marketing Analytics platform for companies

Audience

Companies looking for a Customer Satisfaction solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DISQO
Founded: 2015
United States
www.disqo.com

Company Information

eTouchPoint
Founded: 1999
United States
www.etouchpoint.com

Alternatives

Alternatives

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Cloudchipr
tvScientific

Integrations

Cloudchipr
tvScientific
Claim DISQO and update features and information
Claim DISQO and update features and information
Claim eTouchPoint and update features and information
Claim eTouchPoint and update features and information