DICE Monitoring vs. Matrix Comparison


DICE Monitoring DICE	Matrix The Matrix.org Foundation	+	+
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		Related Products Identity Matrix Identity Matrix identifies provides person-level identification for 70% of your US web visitors (3-5x more than anyone on the market). Set up page intent and lead scoring rules, then store them directly in your CRM for direct outreach. On top of identification, Identity Matrix is the only software in the world that can provide person-level analytics, multi-touch attribution, and full 360 customer journey analysis. Understand exactly where every lead came from, understand the quality of each source of traffic, and analyze every segment of the buyer journey. Meet the world's first person-level insights platform that generates leads, optimizes the journey, and tackles multi-touch attribution. Get a free demo of Identity Matrix or start a free trial today. 34 Ratings Visit Website Kognition Kognition AI security stops threats in real-time. Transform legacy security into intelligent protection that pays for itself. Kognition AI integrates seamlessly with existing cameras and access control - no costly rip-and-replace required. Why Security Leaders Choose Us: ✓ 24/7 AI Guardian that never misses threats or calls in sick ✓ Works with Axis, Hanwha, Avigilon, Genetec, Milestone, and other popular platforms and devices. ✓ Real-time alerts deliver actionable intelligence in seconds ✓ Easy to deploy enterprise-grade security Perfect for corporate campuses, schools and universities, office buildings, hospitals, and retailers seeking modern security to reduce risk and improve staff, student, and tenant safety. Transform your security team from reactive responders to proactive guardians with Kognition AI - schedule a demo today! 2 Ratings Visit Website QEval QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching. 30 Ratings Visit Website Dialfire Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out 25 Ratings Visit Website CallTrackingMetrics CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. 908 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 95 Ratings Visit Website NovusMED NovusMED is an ecosystem that includes call center, administrative, driver applications, and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs. Accurately manage calls and patient information. Monitor real-time performance and adjust resource capacity to meet changes in service demand. Manage will calls, confirmation calls, and recurring trips/standing orders in real time. Improved mileage reimbursement and cost calculators to manage multiple contractors, funding sources (payors), multiple providers, and volunteer driver programs. Enhanced credential management for vehicles and drivers. Manage subcontractor outsourcing with provider mobile, trip bidding, and trip offers. Able to see the closest vehicle and perform immediate bookings. 1 Rating Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,183 Ratings Visit Website Service Center Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers. 105 Ratings Visit Website Domotz Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage and monitor your IT infrastructure proactively. 268 Ratings Visit Website
About The only truly unified alarm monitoring software solutions and interactive video monitoring software solutions that include video, audio, and advanced video analytic technology. DICE Monitoring is the only truly unified Alarm Monitoring Software Solution, Video Monitoring Software Solution, and Event Management cloud-hosted platform. The Matrix platform provides a user-friendly interface, easy setup, and customize features coupled with the ability to work from any device without downloading software. Additionally, the all-in-one platform delivers a seamless and reliable solution for central monitoring stations, command centers, dispatch centers, call centers, and dispatch centers. Add ons such as Matrix 911, Matrix PERS, Matrix Call Center, Matrix PISM, and Matrix Triage allow our clients to customize our solutions to meet their specific monitoring needs.	About An open network for secure, decentralized communication. Matrix is an open source project that publishes the Matrix open standard for secure, decentralized, real-time communication, and its Apache licensed reference implementations. Matrix gives you simple HTTP APIs and SDKs (iOS, Android, Web) to create chatrooms, direct chats and chat bots, complete with end-to-end encryption, file transfer, synchronized conversation history, formatted messages, read receipts and more. Matrix provides state-of-the-art end-to-end-encryption via the Olm and Megolm cryptographic ratchets. This ensures that only the intended recipients can ever decrypt your messages, while warning if any unexpected devices are added to the conversation. Matrix owes its name to its ability to bridge existing platforms into a global open matrix of communication. Bridges are core to Matrix and designed to be as easy to write as possible, with Matrix providing the highest common denominator language to link the networks.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Organizations that need an alarm monitoring solution	Audience Companies interested in a secure, decentralized communication for chat
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information DICE dicecorp.com/alarm-monitoring-software-solutions/	Company Information The Matrix.org Foundation Founded: 2014 matrix.org
Alternatives Verint EdgeVMS Verint	Alternatives Rocket.Chat
Digifort	ActivityPub
Alarm Center Security Information Systems, LLC	Cwtch Open Privacy Research Society
SmartyzeDetect CloudAI SmartyzeDetect	Element
WoundMatrix View All	Zulip View All
Categories Physical Security Video Analytics	Categories Messaging Team Chat
Show More Features Physical Security Features Checkpoint Tracking Customer Management Data Collection Event Management Incident Management Investigation Management Multiple Alarm Queues	Show More Features Messaging Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling Team Chat Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling
Integrations Activepieces Gatus Healthchecks.io JobDiva Leo Mazaal AI Review Board Yoordi changedetection.io View All 1 Integration	Integrations Activepieces Gatus Healthchecks.io JobDiva Leo Mazaal AI Review Board Yoordi changedetection.io View All 8 Integrations
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