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About

For multi-location businesses, monitoring and responding to online reviews can be an incredibly tricky, time-consuming, and—let’s face it—expensive task. With multiple review sites to keep track of and numerous reviews piling up on a daily basis, it can become almost impossible to keep up. DAC’s Reputation Management platform makes it possible for brands with multiple locations to quickly and efficiently pinpoint problems, take appropriate action, and track performance at every single location. You can conveniently monitor, manage, analyze, and mitigate bad reviews—and promote positive ones—in a single tool. Monitor and manage reviews across all major online review sites, including Google, Yelp, Facebook, TripAdvisor, and more. Respond immediately and efficiently, saving time and money—no need to visit each review site individually. Utilize pre-populated review responses to save even more time.

About

Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Local businesses with multiple locations

Audience

Companies looking for a tool that scans and analyzes what customers are saying across popular channels, to uncover potential quality issues with their product, in real-time.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DAC Groupo
Founded: 1972
United States
www.dacgroup.com/local-marketing-platforms/reputation-management/

Company Information

unitQ
Founded: 2018
United States
www.unitq.com

Alternatives

Alternatives

Syncly

Syncly

Deep BlueDot
re:spondelligent

re:spondelligent

respondelligent

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Facebook
Reddit
Tripadvisor
Yelp

Integrations

Facebook
Reddit
Tripadvisor
Yelp
Claim DAC Reputation Management and update features and information
Claim DAC Reputation Management and update features and information
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Claim unitQ and update features and information