Customers.ai

Customers.ai

CustomersAI
1.0 out of 5 stars
Customers.ai SpringBolt SpringID

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Customers.ai:

About

Customers.ai is an AI-powered website visitor identification and ecommerce marketing platform that helps businesses recognize shoppers, understand purchase intent, and improve customer engagement. The software uses its X-Ray identity resolution technology to identify website visitors and connect customer activity across browsers, devices, and sessions. Its AI audience agent, Alfred, analyzes shopping behavior to predict purchase likelihood and automatically segment customers based on intent. Customers.ai integrates with Shopify, Klaviyo, and advertising platforms to support personalized email campaigns, abandoned cart recovery, and retargeting. Its email deliverability tools help businesses validate contact information, improve inbox placement, and reduce unnecessary email marketing costs. The platform also provides customer journey analytics, CRM enrichment, automated audience activation, and APIs for integrating identity data into existing marketing workflows.
SpringBolt SpringID:

About

SpringBolt SpringID is a lead intelligence and identity resolution platform designed to convert anonymous website traffic into verified, actionable B2B contacts in real time. It identifies visitors without requiring forms, pop-ups, or manual input, enriching each session with detailed information such as name, email, company, job title, and more than 37 additional data points, providing a complete profile of who is engaging with your site. Rather than relying on basic IP matching or probabilistic guesses, the system focuses on verified identity resolution, enabling more accurate and usable data for outbound sales and marketing workflows. It captures a significant portion of website visitors and tracks their journey across pages, allowing teams to understand behavior, intent, and engagement patterns in depth. It integrates directly into existing workflows by exporting leads to tools or as structured data files, ensuring compatibility with CRM systems and outbound tools.
Customers.ai:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SpringBolt SpringID:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Customers.ai:

Audience

Ecommerce businesses, Shopify merchants, direct-to-consumer brands, email marketers, Klaviyo users, digital marketing agencies, growth marketers, customer retention teams, CRM managers, and online retailers seeking website visitor identification, AI-powered audience segmentation, customer data enrichment, email deliverability optimization, and personalized retargeting
SpringBolt SpringID:

Audience

B2B sales and growth teams who want to identify anonymous website visitors and turn them into enriched, actionable leads without relying on forms
Customers.ai:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SpringBolt SpringID:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Customers.ai:

API

Offers API Not Supported
SpringBolt SpringID:

API

Offers API Not Supported
Customers.ai:

Screenshots and Videos

SpringBolt SpringID:

Screenshots and Videos

Customers.ai:

Pricing

Contact us for pricing
Free Version Not Supported
Free Trial Supported
SpringBolt SpringID:

Pricing

$200 per month
Free Version Not Supported
Free Trial Not Supported
Customers.ai:

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5
SpringBolt SpringID:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Customers.ai:

Pros & Cons from Real Users

Pros

  • There is nothing about the new brand (They charged me $200 more without authorization and won’t credit the amount) . The old brand, Mobile Monkey had amazing sales and customer service. My rep was top-notch, helping me build out my auto-responder and chat tool. I was very sad to see he was gone with the new company.

Cons

  • Customers.AI is a crap show on both the software (web interface, it's a mess) and customer service. I didn't hear back for three weeks! They didn't even bother to say why they charged me $200 more. When I canceled my account, they said they required a month's notice. I requested that they credit the $200, and I will gladly pay for the remaining balance for the month. They declined AND SENT ME TO COLLECTIONS. This could be a doc on how to destroy a service.
Customers.ai:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
SpringBolt SpringID:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Customers.ai:

Company Information

CustomersAI
Founded: 2014
United States
customers.ai/
SpringBolt SpringID:

Company Information

SpringBolt
United States
www.lead.springbolt.app/
Customers.ai:

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Customers.ai:

Categories

AI Marketing Supported
Chatbot Supported
Lead Capture Supported
Lead Generation Supported
Lead Intelligence Supported
Sales Engagement Supported
SpringBolt SpringID:

Categories

Customers.ai:

Integrations

Axis LMS Supported
Easyflow Supported
Facebook Supported
Facebook Ads Supported
Facebook Messenger Supported
GoHighLevel Supported
Google Ads Supported
Google Sheets Not Supported
Instagram Ads Supported
Klaviyo Supported
Meta Ads Supported
Microsoft Excel Not Supported
Salesforce Supported
Semrush Supported
Sendlane Supported
Shopify Supported
WP-Chatbot Supported
Walletly Supported
Wufoo Supported
Zapier Supported
SpringBolt SpringID:

Integrations

Axis LMS Not Supported
Easyflow Not Supported
Facebook Not Supported
Facebook Ads Not Supported
Facebook Messenger Not Supported
GoHighLevel Not Supported
Google Ads Not Supported
Google Sheets Supported
Instagram Ads Not Supported
Klaviyo Not Supported
Meta Ads Not Supported
Microsoft Excel Supported
Salesforce Not Supported
Semrush Not Supported
Sendlane Not Supported
Shopify Not Supported
WP-Chatbot Not Supported
Walletly Not Supported
Wufoo Not Supported
Zapier Not Supported
Customers.ai:
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SpringBolt SpringID:
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