Customers.ai

Customers.ai

CustomersAI
1.0 out of 5 stars
Customers.ai RouterGrowth

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Customers.ai:

About

Customers.ai is an AI-powered website visitor identification and ecommerce marketing platform that helps businesses recognize shoppers, understand purchase intent, and improve customer engagement. The software uses its X-Ray identity resolution technology to identify website visitors and connect customer activity across browsers, devices, and sessions. Its AI audience agent, Alfred, analyzes shopping behavior to predict purchase likelihood and automatically segment customers based on intent. Customers.ai integrates with Shopify, Klaviyo, and advertising platforms to support personalized email campaigns, abandoned cart recovery, and retargeting. Its email deliverability tools help businesses validate contact information, improve inbox placement, and reduce unnecessary email marketing costs. The platform also provides customer journey analytics, CRM enrichment, automated audience activation, and APIs for integrating identity data into existing marketing workflows.
RouterGrowth:

About

RouterGrowth gives AI agents and growth teams a unified API, command-line interface, agent skill and MCP server for go-to-market work. It routes requests to third-party tools for lead and contact discovery, company and email enrichment, buying signals, SEO research, web search and scraping, social listening, competitor ad research, outbound email and LinkedIn, and marketing creative. Users can discover capabilities, review costs before execution, set spending limits, and run calls using prepaid credits; failed calls and empty results are not charged. Ready-made workflows support prospecting, outreach, market monitoring and content research. Sales, marketing, growth and developer teams can connect AI agents or custom applications to multiple GTM data and workflow providers through one account using REST API, CLI, MCP and agent skill integrations.
Customers.ai:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RouterGrowth:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Customers.ai:

Audience

Ecommerce businesses, Shopify merchants, direct-to-consumer brands, email marketers, Klaviyo users, digital marketing agencies, growth marketers, customer retention teams, CRM managers, and online retailers seeking website visitor identification, AI-powered audience segmentation, customer data enrichment, email deliverability optimization, and personalized retargeting
RouterGrowth:

Audience

Sales, marketing, growth, and developer teams using AI agents or custom applications for go-to-market research, lead discovery, enrichment, outreach, and market monitoring.
Customers.ai:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RouterGrowth:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Customers.ai:

API

Offers API Not Supported
RouterGrowth:

API

Offers API Supported
Customers.ai:

Screenshots and Videos

RouterGrowth:

Screenshots and Videos

No images available
Customers.ai:

Pricing

Contact us for pricing
Free Version Not Supported
Free Trial Supported
RouterGrowth:

Pricing

$0/month
No subscription fee; usage is billed per call using prepaid credits. Signup includes $1 in promotional credits, valid for 7 days; minimum credit top-up is $10.
Free Version Not Supported
Free Trial Supported
Customers.ai:

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5
RouterGrowth:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Customers.ai:

Pros & Cons from Real Users

Pros

  • There is nothing about the new brand (They charged me $200 more without authorization and won’t credit the amount) . The old brand, Mobile Monkey had amazing sales and customer service. My rep was top-notch, helping me build out my auto-responder and chat tool. I was very sad to see he was gone with the new company.

Cons

  • Customers.AI is a crap show on both the software (web interface, it's a mess) and customer service. I didn't hear back for three weeks! They didn't even bother to say why they charged me $200 more. When I canceled my account, they said they required a month's notice. I requested that they credit the $200, and I will gladly pay for the remaining balance for the month. They declined AND SENT ME TO COLLECTIONS. This could be a doc on how to destroy a service.
Customers.ai:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
RouterGrowth:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Customers.ai:

Company Information

CustomersAI
Founded: 2014
United States
customers.ai/
RouterGrowth:

Company Information

Altria
United States
routergrowth.com
Customers.ai:

Alternatives

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RouterGrowth:

Alternatives

No Alternatives
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RouterGrowth:
Customers.ai:

Categories

AI Marketing Supported
Chatbot Supported
Lead Capture Supported
Lead Generation Supported
Lead Intelligence Supported
Sales Engagement Supported
RouterGrowth:

Categories

Customers.ai:

Integrations

Axis LMS Supported
ChatGPT Not Supported
Claude Not Supported
Cursor Not Supported
Easyflow Supported
Facebook Ads Supported
Facebook Messenger Supported
Gemini CLI Not Supported
GoHighLevel Supported
Google Ads Supported
Klaviyo Supported
Leadpresso Supported
Meta Ads Supported
Model Context Protocol (MCP) Not Supported
Salesforce Supported
Semrush Supported
SendGrid Supported
Shopify Supported
Visual Studio Code Not Supported
Zapier Supported
RouterGrowth:

Integrations

Axis LMS Not Supported
ChatGPT Supported
Claude Supported
Cursor Supported
Easyflow Not Supported
Facebook Ads Not Supported
Facebook Messenger Not Supported
Gemini CLI Supported
GoHighLevel Not Supported
Google Ads Not Supported
Klaviyo Not Supported
Leadpresso Not Supported
Meta Ads Not Supported
Model Context Protocol (MCP) Supported
Salesforce Not Supported
Semrush Not Supported
SendGrid Not Supported
Shopify Not Supported
Visual Studio Code Supported
Zapier Not Supported
Customers.ai:
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RouterGrowth:
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