Customers.ai

Customers.ai

CustomersAI
+
+

Related Products

  • Gushwork
    29 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Visual Visitor
    251 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • D&B Hoovers
    1,201 Ratings
    Visit Website
  • D&B Connect
    189 Ratings
    Visit Website
  • Admiral
    74 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Hightouch
    520 Ratings
    Visit Website
  • Phonexa
    244 Ratings
    Visit Website

About

Customers.ai is an AI-powered website visitor identification and ecommerce marketing platform that helps businesses recognize shoppers, understand purchase intent, and improve customer engagement. The software uses its X-Ray identity resolution technology to identify website visitors and connect customer activity across browsers, devices, and sessions. Its AI audience agent, Alfred, analyzes shopping behavior to predict purchase likelihood and automatically segment customers based on intent. Customers.ai integrates with Shopify, Klaviyo, and advertising platforms to support personalized email campaigns, abandoned cart recovery, and retargeting. Its email deliverability tools help businesses validate contact information, improve inbox placement, and reduce unnecessary email marketing costs. The platform also provides customer journey analytics, CRM enrichment, automated audience activation, and APIs for integrating identity data into existing marketing workflows.

About

Optilead specializes in cart abandonment recovery solutions for online e-commerce websites. Our software lets businesses reconnect with lost online sales in real-time, using a range of re-engagement channels, in order to maximize revenue. We use telephone, email and SMS to contact visitors that have dropped out of the online process. Our results show this is the most successful method of remarketing, as it allows businesses to prioritize and target different types of leads. Shopping cart abandonment is inevitable online, but using Optilead’s recovery software, businesses can dramatically improve conversion rates by helping customers complete the process. Optilead’s shopping cart abandonment recovery software is unique. Using a multi-channel approach, we help you retarget your most valuable prospects and convert abandoned carts into paying customers. Our real-time remarketing system recognizes when people leave your website and uses a combination of phone, email and SMS.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce businesses, Shopify merchants, direct-to-consumer brands, email marketers, Klaviyo users, digital marketing agencies, growth marketers, customer retention teams, CRM managers, and online retailers seeking website visitor identification, AI-powered audience segmentation, customer data enrichment, email deliverability optimization, and personalized retargeting

Audience

eCommerce companies that want a cart abandonment and ecommerce marketing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact us for pricing
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • There is nothing about the new brand (They charged me $200 more without authorization and won’t credit the amount) . The old brand, Mobile Monkey had amazing sales and customer service. My rep was top-notch, helping me build out my auto-responder and chat tool. I was very sad to see he was gone with the new company.

Cons

  • Customers.AI is a crap show on both the software (web interface, it's a mess) and customer service. I didn't hear back for three weeks! They didn't even bother to say why they charged me $200 more. When I canceled my account, they said they required a month's notice. I requested that they credit the $200, and I will gladly pay for the remaining balance for the month. They declined AND SENT ME TO COLLECTIONS. This could be a doc on how to destroy a service.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

CustomersAI
Founded: 2014
United States
customers.ai/

Company Information

Optilead
Founded: 2007
United Kingdom
www.optilead.co.uk

Alternatives

Alternatives

Dialogflow

Dialogflow

Google
Apollo

Apollo

Apollo.io

Categories

AI Marketing Supported
Chatbot Supported
Lead Capture Supported
Lead Generation Supported
Lead Intelligence Supported
Sales Engagement Supported

Categories

Integrations

Shopify Supported
Axis LMS Supported
Facebook Supported
Facebook Messenger Supported
GoHighLevel Supported
Google Tag Manager Not Supported
Instagram Ads Supported
Klaviyo Supported
Leadpresso Supported
Meta Ads Supported
NetSuite Not Supported
OpenCart Not Supported
Salesforce Supported
Salesforce Agentforce Commerce Not Supported
Semrush Supported
Sendlane Supported
Walletly Supported
WooCommerce Not Supported
Wufoo Supported

Integrations

Shopify Supported
Axis LMS Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
GoHighLevel Not Supported
Google Tag Manager Supported
Instagram Ads Not Supported
Klaviyo Not Supported
Leadpresso Not Supported
Meta Ads Not Supported
NetSuite Supported
OpenCart Supported
Salesforce Not Supported
Salesforce Agentforce Commerce Supported
Semrush Not Supported
Sendlane Not Supported
Walletly Not Supported
WooCommerce Supported
Wufoo Not Supported
Claim Customers.ai and update features and information
Claim Customers.ai and update features and information
Claim Optilead and update features and information
Claim Optilead and update features and information