Customers.ai

Customers.ai

CustomersAI
1.0 out of 5 stars
Customers.ai Leadpipe

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Customers.ai:

About

Customers.ai is an AI-powered website visitor identification and ecommerce marketing platform that helps businesses recognize shoppers, understand purchase intent, and improve customer engagement. The software uses its X-Ray identity resolution technology to identify website visitors and connect customer activity across browsers, devices, and sessions. Its AI audience agent, Alfred, analyzes shopping behavior to predict purchase likelihood and automatically segment customers based on intent. Customers.ai integrates with Shopify, Klaviyo, and advertising platforms to support personalized email campaigns, abandoned cart recovery, and retargeting. Its email deliverability tools help businesses validate contact information, improve inbox placement, and reduce unnecessary email marketing costs. The platform also provides customer journey analytics, CRM enrichment, automated audience activation, and APIs for integrating identity data into existing marketing workflows.
Leadpipe:

About

Leadpipe is a hosted website visitor identification and buyer-intent platform for sales, marketing, and revenue operations teams. A tracking pixel captures visitor activity and resolves eligible sessions into profiles with available contact details, company data, traffic sources, and pages viewed. Teams review activity in a dashboard, prioritize follow-up, and route records or audiences to CRMs, sales-engagement tools, advertising platforms, Slack, and automation workflows. The service supports connectors for CRM and outreach products, plus API, webhook, and MCP-based custom workflows. Agencies can manage multiple client accounts and use white-label reporting. Person-level identification is available for eligible U.S. traffic; EU and UK visitors are resolved at the company level. Leadpipe is SaaS and offers a trial limited to seven days or 500 identified profiles.
Customers.ai:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Leadpipe:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Customers.ai:

Audience

Ecommerce businesses, Shopify merchants, direct-to-consumer brands, email marketers, Klaviyo users, digital marketing agencies, growth marketers, customer retention teams, CRM managers, and online retailers seeking website visitor identification, AI-powered audience segmentation, customer data enrichment, email deliverability optimization, and personalized retargeting
Leadpipe:

Audience

Sales, marketing, outbound, paid advertising, and revenue operations teams, as well as agencies and founders seeking to identify eligible website visitors and route visitor or intent signals into sales and marketing workflows.
Customers.ai:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Leadpipe:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Customers.ai:

API

Offers API Not Supported
Leadpipe:

API

Offers API Supported
Customers.ai:

Screenshots and Videos

Leadpipe:

Screenshots and Videos

No images available
Customers.ai:

Pricing

Contact us for pricing
Free Version Not Supported
Free Trial Supported
Leadpipe:

Pricing

$147/month
Pro 500 costs $147 per month and includes 500 monthly identifications. Higher-volume tiers are available. Paid plans are month-to-month with no annual contract. The evaluation trial lasts 7 days or until 500 identified profiles, whichever comes first; no credit card is required.
Free Version Not Supported
Free Trial Supported
Customers.ai:

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5
Leadpipe:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Customers.ai:

Pros & Cons from Real Users

Pros

  • There is nothing about the new brand (They charged me $200 more without authorization and won’t credit the amount) . The old brand, Mobile Monkey had amazing sales and customer service. My rep was top-notch, helping me build out my auto-responder and chat tool. I was very sad to see he was gone with the new company.

Cons

  • Customers.AI is a crap show on both the software (web interface, it's a mess) and customer service. I didn't hear back for three weeks! They didn't even bother to say why they charged me $200 more. When I canceled my account, they said they required a month's notice. I requested that they credit the $200, and I will gladly pay for the remaining balance for the month. They declined AND SENT ME TO COLLECTIONS. This could be a doc on how to destroy a service.
Customers.ai:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
Leadpipe:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Customers.ai:

Company Information

CustomersAI
Founded: 2014
United States
customers.ai/
Leadpipe:

Company Information

Leadpipe
Founded: 2023
United States
www.leadpipe.com
Customers.ai:

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Customers.ai:

Categories

AI Marketing Supported
Chatbot Supported
Lead Capture Supported
Lead Generation Supported
Lead Intelligence Supported
Sales Engagement Supported
Leadpipe:

Categories

Customers.ai:

Integrations

Google Ads Supported
Meta Ads Supported
Salesforce Supported
Zapier Supported
Apollo Not Supported
Close Not Supported
Facebook Supported
Facebook Ads Supported
Facebook Messenger Supported
Instagram Ads Supported
Leadpresso Supported
LinkedIn Ads Not Supported
Outreach Not Supported
Segment Not Supported
Semrush Supported
SendGrid Supported
Sendlane Supported
Slack Not Supported
WP-Chatbot Supported
n8n Not Supported
Leadpipe:

Integrations

Google Ads Supported
Meta Ads Supported
Salesforce Supported
Zapier Supported
Apollo Supported
Close Supported
Facebook Not Supported
Facebook Ads Not Supported
Facebook Messenger Not Supported
Instagram Ads Not Supported
Leadpresso Not Supported
LinkedIn Ads Supported
Outreach Supported
Segment Supported
Semrush Not Supported
SendGrid Not Supported
Sendlane Not Supported
Slack Supported
WP-Chatbot Not Supported
n8n Supported
Customers.ai:
Claim Customers.ai and update features and information
Claim Customers.ai and update features and information
Leadpipe:
Claim Leadpipe and update features and information
Claim Leadpipe and update features and information