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About

CustomerSuccessBox is an AI-powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. CustomerSuccessBox’s vision is to use artificial intelligence (AI) and machine learning (ML) to automate customer onboarding, product usage analysis, and user communication. In doing so, it expects to lower the cost of delivering customer success services and extend the lifetime value of the end customer. And more importantly to remove the dependency on a full-time CS ops role to configure and calibrate the Customer Success platform. With CSI, CustomerSuccessBox recommends specific next best action for each account coaching CSMs to be more effective. CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor

About

MaxIQ is an AI-native Revenue Intelligence platform that helps Sales, Customer Success, and RevOps teams operate on a single revenue system. It connects pipeline, forecasting, conversation insights, and post-sales execution so teams can see what’s happening across the entire revenue journey. MaxIQ helps revenue teams understand deal health, improve forecast accuracy, capture insights from customer conversations, and drive retention and expansion. Instead of disconnected tools for sales and customer success, MaxIQ provides one unified platform that gives revenue leaders full visibility from pipeline creation to renewals and growth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS Software Businesses.

Audience

MaxIQ is ideal for sales leaders, revenue operations teams, and customer success managers in organizations looking to optimize their customer journeys and boost revenue through AI-driven insights and collaboration

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Request Pricing detail on the website.
Free Version Not Supported
Free Trial Supported

Pricing

$$
For complete pricing details visit MaxIQ book a demo page.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CustomerSuccessBox
Founded: 2018
United States
customersuccessbox.com

Company Information

MaxIQ
Founded: 2022
United States
www.getmaxiq.com

Alternatives

Alternatives

Reef

Reef

Reef.ai
Backstory

Backstory

Backstory (People.ai)
Gong

Gong

Gong.io

Categories

Categories

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Not Supported
Collaboration Not Supported
Customer Profiles Not Supported
Data Import / Export Not Supported
Predictive Analytics Supported
Surveys & Feedback Not Supported
Templates Not Supported

Revenue Operations Features

Account Health Dashboard Supported
AI Insights Supported
Automatic CRM Updates Supported
Contact / Activity Tracking Not Supported
Revenue Dashboard Supported
Revenue Intelligence / Reporting Supported
RevOps Automation Not Supported
Sales Analytics Not Supported
Sales Forecasting Supported
Third-Party Data Aggregation Not Supported

Integrations

Salesforce Supported
Chargebee Supported
Freshdesk Supported
GTM Buddy Supported
Gmail Not Supported
Google Calendar Not Supported
Help Scout Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Jira Service Management Supported
LiveAgent Supported
Microsoft 365 Not Supported
Mixpanel Supported
QuickBooks Online Supported
Recurly Supported
Slack Not Supported
Zoho CRM Supported
Zoho Desk Supported
Zoom Not Supported

Integrations

Salesforce Supported
Chargebee Not Supported
Freshdesk Not Supported
GTM Buddy Not Supported
Gmail Supported
Google Calendar Supported
Help Scout Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Jira Service Management Not Supported
LiveAgent Not Supported
Microsoft 365 Supported
Mixpanel Not Supported
QuickBooks Online Not Supported
Recurly Not Supported
Slack Supported
Zoho CRM Not Supported
Zoho Desk Not Supported
Zoom Supported
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