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About

CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today.

About

Eliminate involuntary churn by managing payment failures intelligently to increase revenue confidence. Stop losing revenue due to failed payments. Recover & reduce churn automatically with FlyCode’s dunning & payment management AI. Increase subscription revenue using intelligent payment optimization. Supercharge your ARR by 3%-7% with a smart dunning platform that’s tailored to your business. Combine powerful AI models with payment logic, authorization data, and payment retries. Reduce churn and increase your ARR with intelligent payment retries. Access enterprise-level payment models and payment optimizations. Recover & reduce churn automatically with FlyCode’s payment engine AI. Dynamic payment optimization tools and data models. Tailored dunning per customer with intelligent segmentation and statuses. Use FlyCode’s powerful engine to recover more revenue with the first AI-powered dunning & payment management layer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B companies looking to leverage customer feedback & behavior data to improve experiences, retain accounts, reduce costs, and increase revenue through up-sells, cross-sells, and referrals.

Audience

Companies in search of a solution to maximize subscription revenue and optimize payment operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CustomerGauge
Founded: 2007
Netherlands
customergauge.com

Company Information

FlyCode
Founded: 2022
United States
www.flycode.com

Alternatives

Alternatives

Butter

Butter

Butter Payments

Categories

Categories

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

Adyen Not Supported
Checkout.com Not Supported
Desktop.com Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kapiche Supported
Keap Supported
NetSuite Supported
Oracle CPQ Supported
Payoneer Not Supported
Recharge Not Supported
Rivery Supported
Salesforce Supported
Shopify Not Supported
Skio Not Supported
Stackreaction Supported
Storable Newbook Supported
Stripe Not Supported
Wonderflow Supported
Zapier Supported

Integrations

Adyen Supported
Checkout.com Supported
Desktop.com Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kapiche Not Supported
Keap Not Supported
NetSuite Not Supported
Oracle CPQ Not Supported
Payoneer Supported
Recharge Supported
Rivery Not Supported
Salesforce Not Supported
Shopify Supported
Skio Supported
Stackreaction Not Supported
Storable Newbook Not Supported
Stripe Supported
Wonderflow Not Supported
Zapier Not Supported
Claim CustomerGauge and update features and information
Claim CustomerGauge and update features and information
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Claim FlyCode and update features and information