CustomerFlowsKeilani Media Group
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Related Products
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CustomerFlows:
About
CustomerFlows is an AI-powered CRM for lead-driven businesses, including home services and tour operators. It provides a view of the customer journey from first click to paid invoice, combining lead capture, contact records, pipeline tracking, and marketing attribution. Its AI Lead Qualifier engages prospects around the clock, while a provider-independent unified inbox brings web chat, WhatsApp, and email conversations together. The platform tracks lead sources and feeds closed-revenue conversion data back to Google and Meta. Plans include flat monthly pricing, unlimited contacts, and no per-seat fees. CustomerFlows helps small teams qualify incoming prospects, organize follow-up, and see which marketing campaigns lead to booked work or paid revenue.
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Puffly:
About
Puffly is a cloud-based CRM for local service businesses and other small teams that need to organize customer inquiries and follow-up. It brings leads, contacts, companies, deals, tasks and activity history into a pipeline, with customer details, timing and source attached to each request. Businesses can capture inquiries through a hosted or branded lead form, import and sync leads with Google Sheets, manage opportunities, and use booking links and review requests in their workflow. The CRM’s core contact and pipeline tools are available on a free plan. Paid plans add Puff, an AI assistant that reviews leads and open opportunities, helps prioritize next steps and drafts replies or follow-ups for approval. Higher plans offer messaging, booking, review, phone and outreach features. Puffly is designed for owners and teams in local services, trades, agencies, retail and wellness businesses.
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CustomerFlows:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Puffly:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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CustomerFlows:
Audience
Lead-driven U.S. small businesses, including home-services businesses and tour operators.
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Puffly:
Audience
Local service businesses such as plumbers, HVAC, auto repair shops, salons, handymen and contractors
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CustomerFlows:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Puffly:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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CustomerFlows:
API
Offers API
Supported
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Puffly:
API
Offers API
Not Supported
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CustomerFlows:
Screenshots and Videos |
Puffly:
Screenshots and VideosNo images available
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CustomerFlows:
Pricing
$49/month
Starter is $49/month billed monthly or $490/year when billed annually ($41/month effective). No setup fees, contracts, or per-seat fees. WhatsApp messaging charges are usage-based. A 14-day free trial is offered.
Free Version
Not Supported
Free Trial
Supported
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Puffly:
Pricing
Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version
Supported
Free Trial
Not Supported
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CustomerFlows:
Reviews/
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Puffly:
Reviews/
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CustomerFlows:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Puffly:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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CustomerFlows:
Company InformationKeilani Media Group
Founded: 2025
United States
customerflows.com
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Puffly:
Company InformationPuffly
United States
pufflyai.com
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CustomerFlows:
Alternatives |
Puffly:
Alternatives |
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CustomerFlows:
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Puffly:
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Puffly:
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CustomerFlows:
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Puffly:
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CustomerFlows:
Categories |
Puffly:
Categories |
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CustomerFlows:
CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Not Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Not Supported
Quotes / Proposals
Not Supported
Segmentation
Supported
Social Media Integration
Not Supported
Task Management
Supported
Territory Management
Not Supported
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CustomerFlows:
Integrations
Gmail
Supported
Google Ads
Supported
Google Sheets
Not Supported
Meta Ads
Supported
Microsoft Outlook
Supported
Resend
Supported
WhatsApp
Supported
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Puffly:
Integrations
Gmail
Not Supported
Google Ads
Not Supported
Google Sheets
Supported
Meta Ads
Not Supported
Microsoft Outlook
Not Supported
Resend
Not Supported
WhatsApp
Not Supported
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CustomerFlows:
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Puffly:
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