CustomerFlows

CustomerFlows

Keilani Media Group
CustomerFlows Puffly

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CustomerFlows:

About

CustomerFlows is an AI-powered CRM for lead-driven businesses, including home services and tour operators. It provides a view of the customer journey from first click to paid invoice, combining lead capture, contact records, pipeline tracking, and marketing attribution. Its AI Lead Qualifier engages prospects around the clock, while a provider-independent unified inbox brings web chat, WhatsApp, and email conversations together. The platform tracks lead sources and feeds closed-revenue conversion data back to Google and Meta. Plans include flat monthly pricing, unlimited contacts, and no per-seat fees. CustomerFlows helps small teams qualify incoming prospects, organize follow-up, and see which marketing campaigns lead to booked work or paid revenue.
Puffly:

About

Puffly is a cloud-based CRM for local service businesses and other small teams that need to organize customer inquiries and follow-up. It brings leads, contacts, companies, deals, tasks and activity history into a pipeline, with customer details, timing and source attached to each request. Businesses can capture inquiries through a hosted or branded lead form, import and sync leads with Google Sheets, manage opportunities, and use booking links and review requests in their workflow. The CRM’s core contact and pipeline tools are available on a free plan. Paid plans add Puff, an AI assistant that reviews leads and open opportunities, helps prioritize next steps and drafts replies or follow-ups for approval. Higher plans offer messaging, booking, review, phone and outreach features. Puffly is designed for owners and teams in local services, trades, agencies, retail and wellness businesses.
CustomerFlows:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Puffly:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CustomerFlows:

Audience

Lead-driven U.S. small businesses, including home-services businesses and tour operators.
Puffly:

Audience

Local service businesses such as plumbers, HVAC, auto repair shops, salons, handymen and contractors
CustomerFlows:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Puffly:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
CustomerFlows:

API

Offers API Supported
Puffly:

API

Offers API Not Supported
CustomerFlows:

Screenshots and Videos

Puffly:

Screenshots and Videos

No images available
CustomerFlows:

Pricing

$49/month
Starter is $49/month billed monthly or $490/year when billed annually ($41/month effective). No setup fees, contracts, or per-seat fees. WhatsApp messaging charges are usage-based. A 14-day free trial is offered.
Free Version Not Supported
Free Trial Supported
Puffly:

Pricing

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version Supported
Free Trial Not Supported
CustomerFlows:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Puffly:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CustomerFlows:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Puffly:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CustomerFlows:

Company Information

Keilani Media Group
Founded: 2025
United States
customerflows.com
Puffly:

Company Information

Puffly
United States
pufflyai.com
CustomerFlows:

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Puffly:
CustomerFlows:

Categories

AI CRM Supported
CRM Supported
Puffly:

Categories

CRM Supported
CustomerFlows:

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Not Supported
CustomerFlows:

Integrations

Gmail Supported
Google Ads Supported
Google Sheets Not Supported
Meta Ads Supported
Microsoft Outlook Supported
Resend Supported
WhatsApp Supported
Puffly:

Integrations

Gmail Not Supported
Google Ads Not Supported
Google Sheets Supported
Meta Ads Not Supported
Microsoft Outlook Not Supported
Resend Not Supported
WhatsApp Not Supported
CustomerFlows:
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Puffly:
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