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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Segment your customers by their loyalty using sophisticated mathematical model. Transform first-time buyers into regular clients and increase their retention. Build personalized marketing strategies for key customer segments. Increase your revenue and customer engagement by cross-channel communications in emails, push and sms. Launch email campaigns for complex segments without scarce IT resources. Launch cross-channel communications in emails, push and sms. Deliver personalized offers to your clients at the best timing, via appropriate channel. Use product recommendations in emails, push and sms to build personalized marketing strategy for specific cases and particular customer segments. Customers shall receive your messages via channels they actually use daily. Your website and mobile app shall adjust to your customers’ interests and needs. Campaign Management System allows segmentation by customers’ behavior on the website, in mobile app and emails.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

Companies in search of a retention management platform to create customer retention strategy, boost LTV and repeat purchases

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

Retail Rocket
Founded: 2012
Netherlands
retailrocket.net

Alternatives

Alternatives

Campaigner

Campaigner

j2 Global
Campaigner

Campaigner

j2 Global

Categories

Categories

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Integrations

Archetype
Caugia
Cloud4Wi
DataUnlocker
Digioh
Ethyca
Faraday
Freshpaint
Google Tag Manager
Instagram
Make
OptinMonster
Panorama AI
Raklet
Reshift
RestApp
Segment
SendGrid
Zoho Forms
just words

Integrations

Archetype
Caugia
Cloud4Wi
DataUnlocker
Digioh
Ethyca
Faraday
Freshpaint
Google Tag Manager
Instagram
Make
OptinMonster
Panorama AI
Raklet
Reshift
RestApp
Segment
SendGrid
Zoho Forms
just words
Claim Customer.io and update features and information
Claim Customer.io and update features and information
Claim Retail Rocket and update features and information
Claim Retail Rocket and update features and information