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About

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows. ** Customer 360 view: Streamline customer data from CRMs, support, and billing systems. ** Growth: Automatically identify growth, renewal, and upsell opportunities. ** Tasks & Alerts: Be notified when a customer is stuck in onboarding, at risk of churn, or due to renew. ** Customer Health: Identify and reduce at-risk customers. ** Automation: Playbooks and workflows automate white-glove tasks.

About

Wash Metrix is a car wash membership and operations software that automates recurring revenue, billing, renewals, usage tracking, and staff/ inventory management to stabilize income and reduce manual overhead. It lets operators create and customize unlimited membership tiers, handle automated billing with failed-payment recovery, and turn one-time visitors into loyal customers through perks, upsells, and targeted campaigns. It integrates with existing point-of-sale systems and embeds CRM capabilities so customer behavior can inform personalized marketing, improve communication with automated reminders, and surface upsell opportunities. Real-time reporting and analytics give visibility into revenue, usage patterns, location performance, and operational bottlenecks, while mobile access empowers members to sign up, book services, track usage, receive push notifications, and manage accounts on the go.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B SaaS companies

Audience

Car wash owners and operators seeking a solution to grow predictable membership revenue and streamline day-to-day operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Free Version Not Supported
Free Trial Not Supported

Pricing

$250 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Custify
Founded: 2017
Romania
www.custify.com

Company Information

WashMetrix
Founded: 2022
United States
washmetrix.com/car-wash-software/

Alternatives

Alternatives

Tap & Wash

Tap & Wash

MONEXgroup

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

Chargebee Supported
Google Analytics Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Pipedrive Supported
Salesforce Supported
Segment Supported
Zapier Supported
Zoho CRM Supported

Integrations

Chargebee Not Supported
Google Analytics Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Segment Not Supported
Zapier Not Supported
Zoho CRM Not Supported
Claim Custify and update features and information
Claim Custify and update features and information
Claim WashMetrix and update features and information
Claim WashMetrix and update features and information