Related Products
|
||||||
About
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions.
Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
** Customer 360 view: Streamline customer data from CRMs, support, and billing systems.
** Growth: Automatically identify growth, renewal, and upsell opportunities.
** Tasks & Alerts: Be notified when a customer is stuck in onboarding, at risk of churn, or due to renew.
** Customer Health: Identify and reduce at-risk customers.
** Automation: Playbooks and workflows automate white-glove tasks.
|
About
Skalin helps B2B SaaS better onboard, engage, and grow their customers with its 360° view, AI-powered Health Scores, and powerful automation capabilities. Skalin automatically fetches customers' data from the tools you're already using, including your SaaS product, CRM, and workspace. View customer health, product usage, emails, support requests, meetings, and revenue data at a glance. Our self-learning algorithms silently mine your customer data and autonomously detect risky behavior. Say goodbye to the clumsy "if-then-that" rules of the past. Our built-in AI works for you from day-one without any setup. Identify customers who need your attention. Spend less time guessing and more time helping your customers. Use in-built templates and fine-tune them to do work your way. Prevent team members from reinventing the wheel and manage automatically what needs to happen and when it needs to be done.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
B2B SaaS companies
|
Audience
Startups and teams in need of a solution to manage, engage, and grow their customers
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
899$/mo
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationCustify
Founded: 2017
Romania
www.custify.com
|
Company InformationSkalin
France
www.skalin.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
|
||||||
Integrations
Chargebee
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Gmail
Google Analytics
Intercom
|
Integrations
Chargebee
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Gmail
Google Analytics
Intercom
|
|||||
|
|
|