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About

​Curious Thing is a voice AI assistant designed to enhance business communications by proactively engaging with customers over the phone. It intelligently initiates and receives calls, detects and leaves voicemails, and sends dynamic SMS, emails, and instant messages. The AI assistant can also handle appointment bookings, modifications, or cancellations, integrating seamlessly with existing systems to optimize scheduling efficiency. By asking open-ended questions, it gathers valuable information and delivers insights, empowering businesses to make data-driven decisions. Curious Thing's capabilities enable organizations to boost service capacity and improve customer engagement. It offers unlimited call summaries, providing concise overviews of interactions via text or email. Designed for businesses of all sizes, Curious Thing's voice AI assistant helps answer business calls, schedule meetings, and respond to frequently asked questions. ​

About

Goodcall is an AI-driven phone assistant designed to automate customer interactions for businesses of all sizes. By leveraging advanced natural language understanding, it provides 24/7 support, handling tasks such as lead capture, appointment scheduling, and answering frequently asked questions. With sub-half-second response times and customizable logic flows, Goodcall ensures efficient and natural conversations, enhancing customer experience. The platform integrates seamlessly with various business tools, including CRM systems and calendars, allowing for streamlined operations without the need for technical expertise. Businesses can launch their AI phone agent in minutes, benefiting from features like spam call blocking, personalized greetings, and detailed call analytics. Trusted by thousands of businesses, Goodcall has handled over 4 million calls across the United States, making sophisticated AI voice technology accessible to all.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer support teams looking for a tool to enhance their service capacity and efficiency through AI-driven voice interactions

Audience

Small business owners needing a solution to automate customer interactions, reduce manual workload, and provide consistent, high-quality service

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • If you have too much money and time, you can give it to them.
  • The AI was flawless. It is extremely intelligent, and answers customer questions perfectly. Customer service had been wonderful until they merged with the other company, Trivoni Software.

Cons

  • They made $24 off me and wasted 2 hours of my life. Could not set it up with my phone, never got to use it. Also, they misrepresented what the product would do. I could only have 2 of their offerings even though I received an email saying this: With your current Lucy Professional plan, you will have access to all of this: -An AI agent available 24/7 to answer all your missed calls -Unlimited call summaries sent to you by text and/or email -Removal of Curious Thing branding -Custom message taking to help you qualify leads and capture detailed inquiries on the phone -Answer up to 3 FAQs such as opening hours, business location and product offering -Share important links with callers via text such as booking pages, pricing details, website or email address Don't put your payment info in, they will not refund you. They made $24 off me and wasted 2 hours of my life.
  • I had two free lines with this company and one business line. I changed my business line to a free line last month. I had a notary client come into my office and ask what was wrong with my phone line! I called my business line and a recording stated that “all lines were busy right now!” I cannot imagine how many potential clients I lost because they believed my business was no longer viable or reliable because of my business line being out of operation. I went to my dashboard for my business line and it said my line was “CANCELLED!” I never cancelled my line, obviously, because it’s my business line. It offered to reactivate my line. I clicked on the link and it said the “Free” option was temporarily not available! My only option affordable to me was the “”Professional” service which had changed from $19.00 to $24.00 a month! I paid the $24.00 immediately, as I could not have potential clients unable to reach out to that line for information. Once paid, my $24.00 professional line was miraculously returned to operational. I don’t appreciate the fact that they held my business hostage, requiring me to upgrade from the free service to a $24.00 service, because “free” is no longer an immediate option. They reached out finally today…a month after my inquiry, to tell me that they are discontinuing the “Free Plan,” completely. Yet, their website still shows the “Free Plan,” as “temporarily unavailable.” They used to be a wonderful company with almost always a 24 hour turn around time when contacted by e-mail. Then, they “merged” with another company called, “Trivoni Software.” To be honest, when they announced the merger, I thought, “Oh boy, there goes the free service, and watch the other rates increase!” Little did I know then, that it was exactly what happened. I reached out to their support email, and what used to take, at the very most, 24 hours for a response, took a month to hear back from them, only to say their “Free Plan” was discontinued. I asked why it still says, “temporarily unavailable,” on their website. I received no reply.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Curious Thing
Founded: 2018
Australia
curiousthing.io

Company Information

Goodcall
Founded: 2021
United States
www.goodcall.com

Alternatives

Alternatives

Reception.ai

Reception.ai

ElevenLabs
CallSnag

CallSnag

Call Snag

Categories

Categories

Integrations

Axis LMS Not Supported
Calendly Not Supported
ChatGPT Supported
Copilot Not Supported
Gmail Not Supported
GoHighLevel Not Supported
Google Calendar Not Supported
Google Sheets Not Supported
Google Voice Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
LeadConnect Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
ServiceTitan Not Supported
Slack Not Supported
Zapier Not Supported

Integrations

Axis LMS Supported
Calendly Supported
ChatGPT Not Supported
Copilot Supported
Gmail Supported
GoHighLevel Supported
Google Calendar Supported
Google Sheets Supported
Google Voice Supported
Housecall Pro Supported
HubSpot CRM Supported
LeadConnect Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
ServiceTitan Supported
Slack Supported
Zapier Supported
Claim Curious Thing and update features and information
Claim Curious Thing and update features and information
Claim Goodcall and update features and information
Claim Goodcall and update features and information