RolChat

RolChat

Shifton Inc
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About

Handle all your customer support from one place. Connect with customers via WhatsApp, Facebook, Telegram, email, and web chat via your website. Scale your customer support with chatbots. Reduce costs and response times by automating questions from customers. Turn website visitors into happy customers. Let customers contact you about sales or support queries using their preferred channel. A complete customer service platform that delights customers and drives sales. Respond to customer queries on any of your channels quickly and easily from one dedicated inbox. Automatically route tickets to the right teams for faster resolutions. Save time responding to customer questions with message templates. See what channels your customers prefer, the issues they’re having, and how well you’re serving them. All tickets come into one inbox and then get assigned to teams.​ Build profiles and save customers from repeating themselves.​

About

RolChat is a browser-based customer support workspace that brings website live chat, email, messaging channels and tickets into a shared team inbox. Agents can view customer profiles, conversation history and order context alongside incoming requests, while CRM tools manage contacts and leads. The platform also includes a website knowledge base, visitor tracking, automation rules and reports covering response times and team workload. Optional AI features can draft replies, summarize conversations, translate messages and classify customer intent using provider accounts and API keys connected by the customer. RolChat offers a multilingual interface and chat widget, along with mobile and desktop apps. Plans are billed per company and combine support channels, customer management and team workflows for small and growing support organizations, including ecommerce and SaaS teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to improve and manage their customer service

Audience

Small and mid-sized support teams, online shops, SaaS companies and agencies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$43.67 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$19/company/month
Lite is $19 per company per month for up to 3 agents and 1 site, or $190 per year. There is no permanent free plan, and paid plans include a 30-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cue
www.cuedesk.com

Company Information

Shifton Inc
Founded: 2019
United States
rolchat.com

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Categories

Chatbot Supported
Conversational AI Supported
Customer Service Supported
Live Chat Supported

Categories

Live Chat Supported

Integrations

Facebook Messenger Supported
Telegram Supported
WhatsApp Supported
Anthropic Not Supported
DeepSeek Not Supported
Gemini Not Supported
HubSpot CRM Not Supported
Instagram Not Supported
LINE Not Supported
MiniMax Not Supported
OpenAI Not Supported
Qwen Not Supported
Salesforce Not Supported
Segment Not Supported
Viber Not Supported
Zapier Not Supported

Integrations

Facebook Messenger Supported
Telegram Supported
WhatsApp Supported
Anthropic Supported
DeepSeek Supported
Gemini Supported
HubSpot CRM Supported
Instagram Supported
LINE Supported
MiniMax Supported
OpenAI Supported
Qwen Supported
Salesforce Supported
Segment Supported
Viber Supported
Zapier Supported
Claim Cue and update features and information
Claim Cue and update features and information
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Claim RolChat and update features and information