Cuboh

Cuboh

Cuboh Software
+
+

Related Products

  • Maintainly
    71 Ratings
    Visit Website
  • Maintenance Care
    292 Ratings
    Visit Website
  • Resco Field Sales+
    13 Ratings
    Visit Website
  • Buddy Punch
    1,675 Ratings
    Visit Website
  • PageDNA
    38 Ratings
    Visit Website
  • Rezku Point of Sale
    65 Ratings
    Visit Website
  • Synerion
    115 Ratings
    Visit Website
  • Order.co
    228 Ratings
    Visit Website
  • Partful
    20 Ratings
    Visit Website
  • AIMS360 Apparel Software
    92 Ratings
    Visit Website

About

Replace all your online ordering tablets with one device and automatically send orders straight to your POS with the click of a button. Cuboh is the first product built to help take online ordering off your plate. Online ordering is annoying, we made it delightful. Use the Cuboh tablet to manage all of your online orders instead of referring to each individual tablet. 86ing, refunds, upcharges, prep times, and more, all in one place, so you can ditch the other tablets. We automatically punch all orders straight in your POS, in real time, so you do not have to. All orders print in the right expo stations and KDS', and orders look like they were punched in by a staff member. No mistakes, no delays, no per-hour wages. We know you hate online ordering so we help you forget about it. Menu updates, hour changes, closures, adding more platforms, commission negotiations, and more, can be done by us. All you need to do is approve all updates while we do all of the work.

About

Online ordering for your Thai restaurant. Delight customers with your own online ordering website and driver tracking. An ordering experience your customers will love. Delight your customers with a better ordering experience from your own website and stop paying excessive order commissions. Delight customers with real-time tracking right to their door. A great customer experience is about more than just placing an order. Make the experience magical with your own real-time driver tracking right to every customer’s door. Keep track of your drivers wherever they go. See deliveries currently on the way, how far away each driver is from returning and better plan your deliveries. Improve with feedback from every order. Gain valuable insights to help refine your experience and connect with your customers like never before. Table bookings on your website. Accept commission-free table reservations and get valuable customer feedback about their experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants

Audience

Restaurants looking for an online ordering and driver tracking solution to optimize sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$80 per month
Free Version
Free Trial

Pricing

$129 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.8 / 5
ease 3.0 / 5
features 2.8 / 5
design 2.8 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Integrates with ALL the apps I need. It perfectly works with ChowNow, which is not particularly common compared to aggregators. Customer support is better than anyone else.

Cons

  • There's nothing I don't like. The recent site change took some getting used to.

Pros & Cons from Real Users

Pros

  • I liked the way they made it look and sounded great when they were talking me into it. Then once setup. It never ever worked properly. It was riddled with problems, one after the other. And every time was going to fix they’d make 3 more mistakes in fixing one that they didn’t even fix the issue they were supposed to. If got so bad I had to keep the platform closed and I have tried to cancel contract and service due to breaching the contract. They absolutely refused to do this and they just talk a bunch more lies and whatever else. It’s an absolute abortion of a company never in my lifetime has something been so wrong and downright ridiculous. I hate myself that I ever had any thing to do with this next order company of rat pricks.
  • They will charge you without giving any notice. Their POS is easy to use and its user friendly. Online ordering is easy to use as well, but payments will be always done manually and its not clear.
  • Fantastic POS and Online ordering system. I have a busy pizza shop and next order integrates all my phone/web and third party orders to the kitchen monitor. Been using Next Order for over a year now. Pos has automatic deal detection, Caller Id, very easy to use and no need for expensive hardware, Runs just fine on android tablet. Great system, i train my staff in minutes to use the system. Excellent value for money and 24/7 support if needed.
  • The “ready for pick up” button and driver tracking was ok. That’s all though. Avoid this company - we’ve lodged an ACCC report into unacceptable business practices.
  • The sales pitch would good with promises of great functionality, however, it didn't live up to the promises.

Cons

  • I written cons above as there are no pros. I hate everything about this company
  • Over promised features. Thirdparty integration will never happen, despite of sending several emails. Backend is not fully integrated with pos, analytics are not 100% proper.
  • Sometimes changing things in the back end can be a little complicated, but support is always there to help.
  • Overpromised and under-delivered. Avoid - we’ve lodged an ACCC report into unacceptable business practices.
  • From first contact to using the POS we had about 10 days until we opened our restaurant. We were promised that they could have our menu up and running. Bear in mind you should be able to edit your own menu as the functionality is there but problems with the system meant only Next Order could edit it. On the day of opening after repeated phone calls, emails and texts, we couldn't get through to Daniel who was the one setting everything up for us. So we tried to call on another phone and got straight through-he was avoiding/ghosting us. Due to mistakes with the menu set up we lost $1000's of dollars in the first few days due to online sales not pricing correctly-we were so busy we couldn't stop and check every sale and online sales would go through for whatever the amount in the system was. We complained and asked for the menu to be fixed but it took them another week to correct it. Glitchy issues with the system meant things like multiple table orders for the same table would price incorrectly, orders disappeared, and other issues caused our staff to be more stressed than they should have on opening night. Functionality like Google Reviews didn't work and after discussing with them and asking for it to be set up they finally admitted it didn't work right now. Payments, so apparently it takes up to 7 minutes for a payment to be approved, even if the eftpos terminal says it's approved it could reject the payment after the customer has left and you lose their payment. After dealing with the frustration for more than 6 weeks we made the change to another POS system without telling Next Order so we could get our money and be done with them. However, they held our final payment until hardware was returned, and even though we confirmed in writing how much would be paid out they didn't pay the full final amount which we are now fighting for! Do not deal with the company. The only way I got a response from them was messaging one of the owners through LinkedIn. You shouldn't have to go to those extremes.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cuboh Software
Founded: 2018
Canada
cuboh.com

Company Information

Next Order
Australia
www.nextorder.com.au

Alternatives

Alternatives

ChatFood

ChatFood

Chatlab
TraceItUp

TraceItUp

Traceitup
GloriaFood

GloriaFood

Oracle
Weevi

Weevi

Greydeck

Categories

Categories

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Integrations

Allset
Aloha Cloud by NCR Voyix
Caviar
Clover
Givex
Heartland Restaurant
Lightspeed Retail
Maitre'D POS
Oracle MICROS POS
PAR POS
Postmates
Revel Systems
Square Appointments
Square POS
Square Payments
Square Payroll
Square for Restaurants
Square for Retail
Uber Eats

Integrations

Allset
Aloha Cloud by NCR Voyix
Caviar
Clover
Givex
Heartland Restaurant
Lightspeed Retail
Maitre'D POS
Oracle MICROS POS
PAR POS
Postmates
Revel Systems
Square Appointments
Square POS
Square Payments
Square Payroll
Square for Restaurants
Square for Retail
Uber Eats
Claim Cuboh and update features and information
Claim Cuboh and update features and information
Claim Next Order and update features and information
Claim Next Order and update features and information