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About

Cubby is a cloud-native self-storage management platform that centralizes the core software tools self-storage operators need to run and grow their facilities, combining facility operations, customer communications, modern ecommerce, revenue management, pricing tools, and analytics into a single system so teams can automate local operations, reduce manual work, and improve financial outcomes. It supports facility management with inventory and tenant tracking, payment processing, automated billing, and data-driven insights on operations and revenue; ecommerce and website tools to launch conversion-optimized storefronts or integrate Cubby into existing sites; and customer communication capabilities that let operators call, text, email, and manage VOIP from one place with AI-assisted call grading and unified history across interactions.

About

OpenUnit is a complete set of tools that gives storage operators the things they need most—a powerful online presence, reservation system, merchant solutions, and management software to simplify running a storage business. Understand customer data and act on it with pre-built segments like top locations, common tags, and even customer lifetime value. Reach your customers in new ways online, and custom design your online store and checkout experience to match your brand. Accept payments every way your customers want to pay, and increase in-store purchases with Point-of-Sale (POS) software. OpenUnit is much more than just management software—we’re a partner. Every OpenUnit account includes a complete set of management tools to ensure you and your team are set up for success.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Facility owners and operators wanting a solution to manage operations, communications, ecommerce, pricing, and analytics in one place to grow revenue and improve renter experience

Audience

Anyone searching for a Self Storage solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

2.9% + 30¢ per card transaction
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • I own a 200+ unit facility and switched to OpenUnit after a great demo with the owner, Taylor. The “Shopify for storage” pitch, free-for-owners model, and quick website sounded perfect. We gave it a full year. Unfortunately, it didn’t deliver. The website template and built-in Stripe are nice, but everything else feels unfinished.

Cons

  • Main Issues We Ran Into • Promised “game-changing” reports never arrived — still super basic after 12 months • Auto-pay declined cards require manual re-runs every month (no bulk retry) • No multi-location or head-office reporting • Support takes 2–4 days for even simple things like transfer a person to different unit (30 seconds to do on SiteLink) • Delinquency list is full of $0 “ghost” balances; reconciliation is a mess • Reports can’t be sorted, filtered, or exported properly • Mobile phone integration doesn’t show caller ID so if you miss the call, you can’t call them back • Stripe payouts took 14–15 days at first (not the advertised 4) • Website is fast to launch but zero real SEO/PPC help despite ads claiming it • Owner went from charming to dismissive when we raised problems My bookkeeper literally laughed at their “simplified reporting” claim. The Worst Part After we canceled and switched, they’re still using our facility name and logo on their site despite REPEATED requests to remove it. Our lawyers are now taking action.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cubby
Founded: 2021
United States
www.cubbystorage.com

Company Information

OpenUnit
Founded: 2019
Canada
www.openunit.com

Alternatives

QuikStor Cloud

QuikStor Cloud

QuikStor

Alternatives

storEDGE

storEDGE

storEDGE by Storable
Storage Commander Cloud

Storage Commander Cloud

Storage Commander Software
DaVinci Lock

DaVinci Lock

DaVinci Solutions
QuikStor Cloud

QuikStor Cloud

QuikStor

Categories

Self Storage Supported

Categories

Self Storage Supported

Integrations

No info available.

Integrations

No info available.
Claim Cubby and update features and information
Claim Cubby and update features and information
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Claim OpenUnit and update features and information