+
+

Related Products

  • Gemini Enterprise Agent Platform
    1,161 Ratings
    Visit Website
  • StackAI
    55 Ratings
    Visit Website
  • Sage Intacct
    8,791 Ratings
    Visit Website
  • Google AI Studio
    41 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Retool
    598 Ratings
    Visit Website
  • Anaconda
    625 Ratings
    Visit Website
  • Cloudflare
    2,048 Ratings
    Visit Website
  • Runpod
    230 Ratings
    Visit Website
  • LALAL.AI
    5,443 Ratings
    Visit Website

About

Delight your enterprise accounts with instant answers & insights from their business data. Balancing accuracy, latency, and costs is a nightmare and you are racing against time for the launch. SaaS teams use pre-configured agents or add custom rulebooks to create state-of-the-art copilots and deploy securely. User asks a question to our agents in simple english and gets output in smart insights and visualisation formats. Our advanced LLMs automatically detects & generates all your proactive insights. Our advanced LLMs automatically detects & priortize & executes action for you.

About

Operata is an AI-powered CX observability platform built exclusively for cloud contact centers that continuously collects and correlates real-time data from every call, agent environment, network, CCaaS and AI interaction to provide end-to-end visibility into customer and agent experience so teams can understand not just what happened but why it happened and act on it quickly; its features include a unified CX Insights Graph that harmonizes technical, operational and experience signals, CX Copilot and Agent Copilot assistants powered by Tenor AI for natural language querying and on-the-fly recommendations, Customer Journey Trace to visualize complete interaction sequences across multiple platforms, pre-built playbooks and interactive dashboards for proactive insights, readiness testing and assurance tools to benchmark performance, seamless integrations with 50+ CX and voice systems, and an MCP Server to feed observability data into enterprise AI stacks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a platform to build their decision-making AI copilot

Audience

Modern cloud contact center IT, operations, and customer experience teams that need end-to-end visibility and AI-driven insights to improve service quality, agent performance, and customer interactions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.0060 per agent minutes
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Crux
United States
www.getcrux.ai/

Company Information

Operata
Founded: 2017
United States
operata.com

Alternatives

Open Agent Studio

Open Agent Studio

Cheat Layer

Alternatives

Local Measure Engage

Local Measure Engage

Local Measure

Categories

AI Copilots Supported
AI Development Supported
AI Tools Supported

Categories

Integrations

ASAPP Not Supported
Bland AI Not Supported
Boost.ai Not Supported
CallMiner Eureka Not Supported
Cognigy.AI Not Supported
Daily Not Supported
Genesys Cloud CX Not Supported
Invoca Not Supported
LivePerson Not Supported
NLX Not Supported
Netomi Not Supported
Observe.AI Not Supported
Odigo Not Supported
Omilia Not Supported
PolyAI Not Supported
Quiq Not Supported
RingCentral RingCX Not Supported
Salesforce Agentforce Service Not Supported
Sinch Not Supported
Talkdesk Not Supported

Integrations

ASAPP Supported
Bland AI Supported
Boost.ai Supported
CallMiner Eureka Supported
Cognigy.AI Supported
Daily Supported
Genesys Cloud CX Supported
Invoca Supported
LivePerson Supported
NLX Supported
Netomi Supported
Observe.AI Supported
Odigo Supported
Omilia Supported
PolyAI Supported
Quiq Supported
RingCentral RingCX Supported
Salesforce Agentforce Service Supported
Sinch Supported
Talkdesk Supported
Claim Crux and update features and information
Claim Crux and update features and information
Claim Operata and update features and information
Claim Operata and update features and information