+
+

Related Products

  • Gemini Enterprise Agent Platform
    999 Ratings
    Visit Website
  • StackAI
    54 Ratings
    Visit Website
  • Sage Intacct
    8,554 Ratings
    Visit Website
  • Google AI Studio
    30 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Retool
    593 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • Cloudflare
    2,035 Ratings
    Visit Website
  • Runpod
    230 Ratings
    Visit Website
  • LALAL.AI
    5,230 Ratings
    Visit Website

About

Delight your enterprise accounts with instant answers & insights from their business data. Balancing accuracy, latency, and costs is a nightmare and you are racing against time for the launch. SaaS teams use pre-configured agents or add custom rulebooks to create state-of-the-art copilots and deploy securely. User asks a question to our agents in simple english and gets output in smart insights and visualisation formats. Our advanced LLMs automatically detects & generates all your proactive insights. Our advanced LLMs automatically detects & priortize & executes action for you.

About

Operata is an AI-powered CX observability platform built exclusively for cloud contact centers that continuously collects and correlates real-time data from every call, agent environment, network, CCaaS and AI interaction to provide end-to-end visibility into customer and agent experience so teams can understand not just what happened but why it happened and act on it quickly; its features include a unified CX Insights Graph that harmonizes technical, operational and experience signals, CX Copilot and Agent Copilot assistants powered by Tenor AI for natural language querying and on-the-fly recommendations, Customer Journey Trace to visualize complete interaction sequences across multiple platforms, pre-built playbooks and interactive dashboards for proactive insights, readiness testing and assurance tools to benchmark performance, seamless integrations with 50+ CX and voice systems, and an MCP Server to feed observability data into enterprise AI stacks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a platform to build their decision-making AI copilot

Audience

Modern cloud contact center IT, operations, and customer experience teams that need end-to-end visibility and AI-driven insights to improve service quality, agent performance, and customer interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0.0060 per agent minutes
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Crux
United States
www.getcrux.ai/

Company Information

Operata
Founded: 2017
United States
operata.com

Alternatives

Open Agent Studio

Open Agent Studio

Cheat Layer

Alternatives

Local Measure Engage

Local Measure Engage

Local Measure

Categories

Categories

Integrations

ASAPP
Amilia SmartRec™
Bland AI
Boost.ai
Content Guru storm
Generative Studio X by OneReach.ai
Genesys Cloud CX
IBM Watson
Invoca
Kore.ai
Level AI
LiveKit
LivePerson
NLX
Nextiva
Odigo
Salesforce
Sierra
Sinch
Telnyx

Integrations

ASAPP
Amilia SmartRec™
Bland AI
Boost.ai
Content Guru storm
Generative Studio X by OneReach.ai
Genesys Cloud CX
IBM Watson
Invoca
Kore.ai
Level AI
LiveKit
LivePerson
NLX
Nextiva
Odigo
Salesforce
Sierra
Sinch
Telnyx
Claim Crux and update features and information
Claim Crux and update features and information
Claim Operata and update features and information
Claim Operata and update features and information