CrucialCRM

CrucialCRM

Phenomena Technologies Inc
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About

CrucialCRM is a cloud-based customer relationship management platform for small and midsize businesses, sales teams, agencies, and service providers. It combines contact and deal management with multi-pipeline Kanban boards, shared inboxes, email campaigns, social publishing, appointment booking, workflow automation, and reporting. Teams can track customer activity and follow-ups on contact timelines, coordinate conversations, schedule social content, create booking pages, and manage campaigns in one workspace. AVA, CrucialCRM’s AI assistant, supports lead research and qualification, outreach drafting, and CRM updates. The platform also connects with calendar services and social networks, and offers customizable workflows for routine sales and marketing tasks.

About

Puffly is a cloud-based CRM for local service businesses and other small teams that need to organize customer inquiries and follow-up. It brings leads, contacts, companies, deals, tasks and activity history into a pipeline, with customer details, timing and source attached to each request. Businesses can capture inquiries through a hosted or branded lead form, import and sync leads with Google Sheets, manage opportunities, and use booking links and review requests in their workflow. The CRM’s core contact and pipeline tools are available on a free plan. Paid plans add Puff, an AI assistant that reviews leads and open opportunities, helps prioritize next steps and drafts replies or follow-ups for approval. Higher plans offer messaging, booking, review, phone and outreach features. Puffly is designed for owners and teams in local services, trades, agencies, retail and wellness businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium businesses (SMBs), B2B sales teams, digital marketing agencies, service providers, consultants, and growth-focused businesses looking to replace multi-tool software sprawl with a single AI-powered CRM.

Audience

Local service businesses such as plumbers, HVAC, auto repair shops, salons, handymen and contractors

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Phenomena Technologies Inc
Founded: 1999
Canada
phenomenatech.com

Company Information

Puffly
United States
pufflyai.com

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Categories

AI CRM Supported
CRM Supported

Categories

CRM Supported

Integrations

Anthropic Supported
Apollo Supported
Facebook Supported
Gemini Supported
Gmail Supported
Google Calendar Supported
Google Drive Supported
Google Sheets Not Supported
Hunter Supported
LinkedIn Supported
Microsoft Outlook Supported
OpenAI Supported
Serper Supported
Stripe Supported
X (Twitter) Supported
YouTube Supported

Integrations

Anthropic Not Supported
Apollo Not Supported
Facebook Not Supported
Gemini Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Google Sheets Supported
Hunter Not Supported
LinkedIn Not Supported
Microsoft Outlook Not Supported
OpenAI Not Supported
Serper Not Supported
Stripe Not Supported
X (Twitter) Not Supported
YouTube Not Supported
Claim CrucialCRM and update features and information
Claim CrucialCRM and update features and information
Claim Puffly and update features and information
Claim Puffly and update features and information