CrowdTwist

CrowdTwist

Oracle
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+

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About

Connect your largest and most valuable customers with loyalty and reward programs specifically targeted to them. Oracle CrowdTwist Loyalty and Engagement increases profitability, deepens customer relationships, and improves customer retention. Capture data every time customers engage with your brand to build a full 360-degree customer profile that can be used to personalize interactions and offerings. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints—physical or digital—customers chose to interact with your brand. Collect actionable customer data across all touchpoints and channels and use that data to deepen connections with your customers. Interact with your customers beyond the point of transaction and add gamification. Begin to understand why they engage and what motivates purchases.

About

Phaedon is a loyalty strategy, customer experience, analytics, and technology company that helps brands build emotional loyalty and connect customer engagement to revenue. The company supports loyalty programs across every stage of growth, from first program design to global-scale execution. Phaedon combines human-centered strategy, AI-powered insights, predictive analytics, GenAI tools, and flexible technology to help brands create personalized experiences. Its Tally SaaS Loyalty Platform powers configurable loyalty programs with promotions, rules, rewards orchestration, customer-level modeling, segmentation, real-time data ingestion, activation, security, compliance, and enterprise scale. Phaedon’s solutions include Loyalty Strategy and Program Design, Customer Experience Transformation, and Marketing Analytics and AI. Built for brands that want to go beyond transactions, Phaedon helps companies understand why customers stay and create loyalty experiences that drive growth.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to build customer loyalty programs

Audience

Travel brands, hospitality companies, retailers, enterprise brands, loyalty teams, marketing teams, customer experience leaders, analytics teams, employee experience teams, and organizations that need loyalty strategy, program design, emotional loyalty, customer experience transformation, marketing analytics, AI-powered insights, predictive analytics, GenAI tools, rewards orchestration, customer segmentation, real-time activation, and enterprise loyalty technology.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/marketing/customer-loyalty/

Company Information

Phaedon
Founded: 2019
United States
www.wearephaedon.com

Alternatives

Alternatives

Kaizen Loyalty Platform

Kaizen Loyalty Platform

Kaizen Loyalty

Categories

Categories

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Integrations

Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
Salesforce Agentforce Marketing
X (Twitter)
dotdigital Engagement Cloud

Integrations

Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
Salesforce Agentforce Marketing
X (Twitter)
dotdigital Engagement Cloud
Claim CrowdTwist and update features and information
Claim CrowdTwist and update features and information
Claim Phaedon and update features and information
Claim Phaedon and update features and information