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About

Crow, the language user interface for modern software, is a developer-focused platform that makes it easy to embed a fully functional AI copilot directly into your application with minimal effort. Instead of building a chatbot or copilot from scratch, wiring backend endpoints, designing UI, managing user state, handling context, and enabling tool calls, Crow handles all of that for you. You simply add a small script to your frontend, and Crow does the rest; it connects to your backend endpoints, converts registered APIs (via OpenAPI specs or endpoint URLs) into callable tools, and manages authentication so that AI-driven actions respect your existing user permissions. To give the copilot real context, Crow lets you ingest website content, documentation, or arbitrary files so the AI can answer domain-specific questions accurately. Once configured, the copilot can not only respond conversationally, but also execute actions, for example, reading or writing data.

About

Operata is an AI-powered CX observability platform built exclusively for cloud contact centers that continuously collects and correlates real-time data from every call, agent environment, network, CCaaS and AI interaction to provide end-to-end visibility into customer and agent experience so teams can understand not just what happened but why it happened and act on it quickly; its features include a unified CX Insights Graph that harmonizes technical, operational and experience signals, CX Copilot and Agent Copilot assistants powered by Tenor AI for natural language querying and on-the-fly recommendations, Customer Journey Trace to visualize complete interaction sequences across multiple platforms, pre-built playbooks and interactive dashboards for proactive insights, readiness testing and assurance tools to benchmark performance, seamless integrations with 50+ CX and voice systems, and an MCP Server to feed observability data into enterprise AI stacks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software developers and product teams wanting a solution to add a powerful, actionable AI copilot to their product

Audience

Modern cloud contact center IT, operations, and customer experience teams that need end-to-end visibility and AI-driven insights to improve service quality, agent performance, and customer interactions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$0.0060 per agent minutes
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Crow
United States
www.usecrow.org

Company Information

Operata
Founded: 2017
United States
operata.com

Alternatives

CrowsNest

CrowsNest

Flying Cloud

Alternatives

Local Measure Engage

Local Measure Engage

Local Measure
Crow Canyon HR Request Manager

Crow Canyon HR Request Manager

Crow Canyon Software

Categories

AI Copilots Supported

Categories

Integrations

Ada Not Supported
Amazon Connect Not Supported
Cartesia Sonic Not Supported
Content Guru storm Not Supported
Cresta Not Supported
ElevenLabs Not Supported
Genesys Cloud CX Not Supported
Gryphon ONE Not Supported
Hume AI Not Supported
IBM Watson Not Supported
LiveKit Not Supported
Medallia Not Supported
NLX Not Supported
Replicant Not Supported
Retell AI Not Supported
Salesforce Agentforce Service Not Supported
Sierra Not Supported
Sinch Not Supported
Twilio Not Supported
Verint CX Automation Not Supported

Integrations

Ada Supported
Amazon Connect Supported
Cartesia Sonic Supported
Content Guru storm Supported
Cresta Supported
ElevenLabs Supported
Genesys Cloud CX Supported
Gryphon ONE Supported
Hume AI Supported
IBM Watson Supported
LiveKit Supported
Medallia Supported
NLX Supported
Replicant Supported
Retell AI Supported
Salesforce Agentforce Service Supported
Sierra Supported
Sinch Supported
Twilio Supported
Verint CX Automation Supported
Claim Crow and update features and information
Claim Crow and update features and information
Claim Operata and update features and information
Claim Operata and update features and information