SM2Social Data Intelligence
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Related Products
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About
Crisp is a cutting-edge Social Media Safety and crisis monitoring firm. Our industry-leading technology is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Established in 2005 by online gaming and social media entrepreneur Adam Hildreth, Crisp began protecting children and teenagers using online games and social networks from abuse, sexual exploitation, cyberbullying and other online threats. And as organizations began utilizing social media to engage and foster relationships with customers, Crisp evolved its offering to help brands manage and avert liabilities on their own social media channels, and the larger social web. From luxury and media, to pharmaceutical and FMCG companies, global brands trust Crisp to protect over $4.5 trillion of market capitalizations. Through 24/7 monitoring of social media channels and the wider internet, we ensure brands are immediately alerted to emerging issues.
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About
SM2 is the foundation of the suite. Capturing social data from hundreds of thousands of social and digital media sources across the globe in real-time, SM2 maintains a rolling 3-years of historical social data. SM2 enables you to specify which conversations you want to monitor and analyze using our powerful search engine. A variety of pre-built reports show volume trends, share of voice across media types (social networks, blogs, news, reviews, forums and message boards), sentiment, top authors, countries, languages, and demographic data including gender and age. Powerful Boolean search queries and sophisticated ad/spam detection ensure highly relevant search results. Able to create language-specific searches in 48 languages. An ensemble-based sentiment detection algorithm can be tuned to optimize results for how customers speak in different languages and industries.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises in search of a content moderation solution to prevent cyber attacks, misinformation, harmful content, and security incidents
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Audience
Businesses searching for a Social Media Monitoring solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCrisp
Founded: 2005
United Kingdom
www.crispthinking.com
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Company InformationSocial Data Intelligence
socialdataintelligence.com/services/
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Categories |
Categories |
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Social Media Monitoring Features
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
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Integrations
Google Sheets
UserVitals
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