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About

The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.

About

Desktop Alert enables the Nation’s emergency response community and industries to communicate emergency and important communications worldwide. From threats and hazard warnings through corporate messages, Desktop Alert provides multiple communications tools that deliver content directly to computer screens, email, mobile devices, SMS, large display and kiosks an. Desktop Alert is the only US internal communications company to receive coveted DISA security certification by the US DoD. Among our government clients, US Department of Defense, NATO Enterprise Worldwide (sole provider), US Army, US Air Force, US National Guard, and the US Academy at West Point. Among our corporate clients: Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics and SIAC. Desktop Alert is the only DoD certified vendor in the United States holding an active DISA APL.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organisations looking to improve emergency communications and crisis management program

Audience

Military. Police, Schools, Commercial, Industrial and Government Sectors

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£1 per user per year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Crises Control app saves this time and money it makes it really easy to come and get it with especially when we need to send out confidential files without risk.
  • We have a large workforce in multiple locations: Madrid, London and Tokyo. We use Crises Control to communicate to all staff when an IT outage occurs (e.g. Citrix or telephony is down). The support staff are also very helpful!

Cons

  • Crises Control has been easy to deploy across an organisation but it took one week to get the set up and running which was longer than expected.
  • The tool is simple to setup and use so we haven't seen anything so far.

Pros & Cons from Real Users

Pros

  • We didn’t use it in production, so limited evaluation. Initial onboarding calls were responsive though largely unnecessary in our use-case.

Cons

  • Name similarity caused purchasing confusion; verify vendor names before buying. Refund or refund-minus-services was declined after we halted deployment and requested itemization of “engineering time.” Onboarding leaned on vendor-led sessions rather than self-serve docs/videos, which would have sufficed in my opinion. UI felt dated and harder to operate than alternatives we evaluated.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Crises Control
Founded: 2014
United Kingdom
www.crises-control.com/

Company Information

Desktop Alert
Founded: 2001
United States
www.desktopalert.net

Alternatives

Alternatives

Honeywell Instant Alert

Honeywell Instant Alert

Honeywell International
WebEOC

WebEOC

Juvare
Rave Panic Button

Rave Panic Button

Rave Mobile Safety
Alert Broadcast Centre

Alert Broadcast Centre

Enghouse Networks
DisasterLAN

DisasterLAN

Buffalo Computer Graphics

Categories

Categories

Emergency Notification Features

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Integrations

Microsoft 365

Integrations

Microsoft 365
Claim Crises Control and update features and information
Claim Crises Control and update features and information
Claim Desktop Alert and update features and information
Claim Desktop Alert and update features and information