Crises Control vs. Desktop Alert Comparison


Crises Control	Desktop Alert	+	+
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About The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.	About Desktop Alert enables the Nation’s emergency response community and industries to communicate emergency and important communications worldwide. From threats and hazard warnings through corporate messages, Desktop Alert provides multiple communications tools that deliver content directly to computer screens, email, mobile devices, SMS, large display and kiosks an. Desktop Alert is the only US internal communications company to receive coveted DISA security certification by the US DoD. Among our government clients, US Department of Defense, NATO Enterprise Worldwide (sole provider), US Army, US Air Force, US National Guard, and the US Academy at West Point. Among our corporate clients: Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics and SIAC. Desktop Alert is the only DoD certified vendor in the United States holding an active DISA APL.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Organisations looking to improve emergency communications and crisis management program	Audience Military. Police, Schools, Commercial, Industrial and Government Sectors
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing £1 per user per year Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.5 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 2.0 / 5 features 1.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Crises Control app saves this time and money it makes it really easy to come and get it with especially when we need to send out confidential files without risk. We have a large workforce in multiple locations: Madrid, London and Tokyo. We use Crises Control to communicate to all staff when an IT outage occurs (e.g. Citrix or telephony is down). The support staff are also very helpful! Cons Crises Control has been easy to deploy across an organisation but it took one week to get the set up and running which was longer than expected. The tool is simple to setup and use so we haven't seen anything so far.	Pros & Cons from Real Users Pros We didn’t use it in production, so limited evaluation. Initial onboarding calls were responsive though largely unnecessary in our use-case. Cons Name similarity caused purchasing confusion; verify vendor names before buying. Refund or refund-minus-services was declined after we halted deployment and requested itemization of “engineering time.” Onboarding leaned on vendor-led sessions rather than self-serve docs/videos, which would have sufficed in my opinion. UI felt dated and harder to operate than alternatives we evaluated.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Crises Control Founded: 2014 United Kingdom www.crises-control.com/	Company Information Desktop Alert Founded: 2001 United States www.desktopalert.net
Alternatives D4H	Alternatives Honeywell Instant Alert Honeywell International
WebEOC Juvare	Genasys
KONEXUS	Rave Panic Button Rave Mobile Safety
DisasterLAN Buffalo Computer Graphics	Alert Broadcast Centre Enghouse Networks
Genasys View All	QComm View All
Categories Cloud Communication Platform Supported Communications Supported Critical Event Management (CEM) Supported Emergency Management Supported Emergency Notification Supported Employee Communication Tools Supported Incident Management Supported	Categories Emergency Notification Supported
Emergency Notification Features Contact Management Supported Geo Targeting Supported Mass Notifications Supported Scenario Planning Supported Templates Supported Two-Way Communication Supported Show More Features Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Supported IVR / Voice Recognition Not Supported Employee Communication Tools Features Activity / News Feed Not Supported Audio / Video Conferencing Supported Blogs Not Supported Chat / Messaging Supported Employee Directory Supported Event Calendar Not Supported File Sharing Supported Knowledge Management Supported Newsletter Management Not Supported Surveys & Feedback Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Not Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Supported Task Management Supported Ticket Management Supported
Integrations Microsoft 365 Supported View All 1 Integration	Integrations Microsoft 365 Not Supported
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