Microsoft 365 Copilot WorkflowsMicrosoft
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Related Products
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About
Crescora.ai is a cloud-based workflow automation platform for businesses managing customer enquiries and service operations. It combines a visual workflow builder, AI-assisted message understanding, business rules, communication channels and human handover. Teams can capture and qualify leads, answer routine questions, collect forms and documents, coordinate appointments, send reminders, follow up on payments, route support requests and record outcomes. Workflows connect conversations to actions such as bookings, records, notifications, payments, APIs and webhooks, with exceptions routed to staff. A shared workspace provides conversation queues, assignment, workflow monitoring and outcome visibility. Crescora.ai presents use cases for hospitals and clinics, real estate, education, diagnostics, service businesses and support teams; available channels, integrations and rollout scope depend on configuration and implementation.
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About
Workflows is an agent within Microsoft 365 Copilot that enables users to automate tasks across Microsoft 365 applications by simply describing what they want in natural language, no manual step-configuration or connector setup needed. It lets you trigger actions on schedules or in response to events, collect and save user input with adaptive cards in Teams, and use your Microsoft 365 data (such as calendar entries, mail messages, or lists) directly without coding. After you submit a prompt, Workflows automatically resolves the services you referenced (Outlook inbox, Teams channel, etc.), generates a functioning workflow in the visual designer, and lets you test, monitor, and manage it via an Activity tab and Home page. Supported triggers and actions include recurrence, AI actions, Outlook (get emails, create events), Teams (post messages, adaptive cards), SharePoint (add/delete items), Planner (list tasks), Approvals, and Dataverse (AI Prompt).
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and growing businesses, hospitals, clinics, sales teams, service businesses and marketing teams that want to manage customers, follow up on enquiries and reduce repetitive work.
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Audience
Business users and organizations requiring a tool to automate routine workflows across apps using natural-language prompts rather than manual workflow builders
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
INR 29,999/month
Plans start at INR 29,999 per month.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCrescora AI
India
crescora.ai
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Company InformationMicrosoft
Founded: 1975
United States
microsoft.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Microsoft 365
Not Supported
Microsoft 365 Copilot
Not Supported
Microsoft Copilot Studio
Not Supported
Microsoft Dataverse
Not Supported
Microsoft Outlook
Not Supported
Microsoft Planner
Not Supported
Microsoft Power Platform
Not Supported
Microsoft SharePoint
Not Supported
Microsoft Teams
Not Supported
WhatsApp
Supported
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Integrations
Microsoft 365
Supported
Microsoft 365 Copilot
Supported
Microsoft Copilot Studio
Supported
Microsoft Dataverse
Supported
Microsoft Outlook
Supported
Microsoft Planner
Supported
Microsoft Power Platform
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
WhatsApp
Not Supported
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