RetentionLens

RetentionLens

Monrad Ruzt Technology
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About

Start, grow, and scale your business with Cratejoy’s subscription box software, Marketplace, and support. Our support team is available to you when you need it via live chat and email, and our blog with made-for-you educational resources includes everything from how-to guides to case studies and webinars. Whether you're just starting out or a multimillion-dollar business, our tools were built to serve you at every step. Subscribers can manage their subscriptions from their own accounts. Easily view customer information and update billing/shipping information. Cancel or refund an order with a few clicks on the customer management interface. Cratejoy has a library of subscription commerce-optimized customizable templates to choose from. Monitor the most important health metrics for any subscription business right in the Cratejoy dashboard such as Churn, Cancellation analytics, Conversion funnel analytics, Traffic sources, Lifetime value, and more.

About

RetentionLens helps subscription businesses recover involuntary churn — the revenue quietly lost to failed and declined payments. When a recurring charge fails, RetentionLens automatically works to win it back: smart payment retries timed for the best chance of success, automated dunning emails that prompt customers to update their card, and a clean hosted update flow that makes fixing a payment effortless. A recovery dashboard shows how much revenue you've saved, which charges are at risk, and where churn is leaking. It connects to your payment stack (Stripe), so setup takes minutes, not weeks. Most subscription cancellations aren't customers leaving on purpose — they're expired cards and soft declines — so recovering them is the fastest, cheapest way to grow net revenue. European-built and data-protection-oriented. Ideal for SaaS, subscription and membership businesses that want to plug revenue leaks without adding headcount.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies in need of an eCommerce platform for subscription

Audience

Subscription and SaaS businesses, membership sites, and any company with recurring revenue that loses customers to failed or expired-card payments (involuntary churn). Especially valuable for founders and revenue/finance teams at small and mid-sized subscription businesses who want to recover lost revenue automatically and keep more of the customers they've already won.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported

Pricing

$59/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cratejoy
Founded: 2015
United States
www.cratejoy.com/sell/

Company Information

Monrad Ruzt Technology
Founded: 2025
Switzerland
ruzt.ai

Alternatives

Alternatives

Butter

Butter

Butter Payments
RAPP

RAPP

Lebesgue
Sublium

Sublium

Wisetr Technology Pvt. Ltd.
ChurnIQ

ChurnIQ

Cleeng
BetterRetain AI

BetterRetain AI

BetterRetain

Categories

eCommerce Supported

Categories

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Not Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Supported

Integrations

AgeVerify Supported
Allied Wallet Supported
ApparelMagic Supported
Arka Supported
CartStack Supported
Customer.io Supported
Elfsight Supported
Enveyo Supported
Flowspace Supported
Fomo Supported
Fulfillment.com Supported
Integrate.io Supported
Post Affiliate Pro Supported
ReferralCandy Supported
ShipCalm Supported
ShipEngine Supported
ShipMonk Supported
Smartarget Supported
Verde Fulfillment Supported
Xplenty Supported

Integrations

AgeVerify Not Supported
Allied Wallet Not Supported
ApparelMagic Not Supported
Arka Not Supported
CartStack Not Supported
Customer.io Not Supported
Elfsight Not Supported
Enveyo Not Supported
Flowspace Not Supported
Fomo Not Supported
Fulfillment.com Not Supported
Integrate.io Not Supported
Post Affiliate Pro Not Supported
ReferralCandy Not Supported
ShipCalm Not Supported
ShipEngine Not Supported
ShipMonk Not Supported
Smartarget Not Supported
Verde Fulfillment Not Supported
Xplenty Not Supported
Claim Cratejoy and update features and information
Claim Cratejoy and update features and information
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