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About

Start, grow, and scale your business with Cratejoy’s subscription box software, Marketplace, and support. Our support team is available to you when you need it via live chat and email, and our blog with made-for-you educational resources includes everything from how-to guides to case studies and webinars. Whether you're just starting out or a multimillion-dollar business, our tools were built to serve you at every step. Subscribers can manage their subscriptions from their own accounts. Easily view customer information and update billing/shipping information. Cancel or refund an order with a few clicks on the customer management interface. Cratejoy has a library of subscription commerce-optimized customizable templates to choose from. Monitor the most important health metrics for any subscription business right in the Cratejoy dashboard such as Churn, Cancellation analytics, Conversion funnel analytics, Traffic sources, Lifetime value, and more.

About

RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies in need of an eCommerce platform for subscription

Audience

Merchants and businesses seeking for a solution to increase their customer retention rates and lifetime value

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cratejoy
Founded: 2015
United States
www.cratejoy.com/sell/

Company Information

RetentionEngine
Founded: 2020
www.retentionengine.com

Alternatives

Alternatives

RAPP

RAPP

Lebesgue
Sublium

Sublium

Wisetr Technology Pvt. Ltd.
ChurnIQ

ChurnIQ

Cleeng

Categories

eCommerce Supported

Categories

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Not Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Supported

Integrations

AgeVerify Supported
ApparelMagic Supported
Arka Supported
Bellwethr Supported
Chargebee Not Supported
Cratejoy Not Supported
Customer.io Supported
Enveyo Supported
Flowspace Supported
Fomo Supported
Recharge Not Supported
ShipCalm Supported
ShipEngine Supported
ShipMonk Supported
Shopify Not Supported
Smartarget Supported
Stay AI Not Supported
Stripe Not Supported
Verde Fulfillment Supported
WooCommerce Not Supported

Integrations

AgeVerify Not Supported
ApparelMagic Not Supported
Arka Not Supported
Bellwethr Not Supported
Chargebee Supported
Cratejoy Supported
Customer.io Not Supported
Enveyo Not Supported
Flowspace Not Supported
Fomo Not Supported
Recharge Supported
ShipCalm Not Supported
ShipEngine Not Supported
ShipMonk Not Supported
Shopify Supported
Smartarget Not Supported
Stay AI Supported
Stripe Supported
Verde Fulfillment Not Supported
WooCommerce Supported
Claim Cratejoy and update features and information
Claim Cratejoy and update features and information
Claim RetentionEngine and update features and information
Claim RetentionEngine and update features and information