Craft.io vs. DevRev Comparison


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About Craft.io goes beyond just planning, prioritization, visualization and roadmapping functionality. Every feature within the platform was handpicked to help you make better product decisions and achieve your -- and your organization’s -- objectives. This is accomplished by providing a framework and functionality that meets the unique needs of high-performing PM teams.	About A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Craft.io helps product managers build better products	Audience Companies seeking a solution to build software, support their customers, and grow their business
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39 per user per month Free Version Free Trial	Pricing $9.99 per month Free Version Free Trial
Reviews/Ratings Overall 4.0 / 5 ease 3.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Craft.io Founded: 2015 Israel craft.io	Company Information DevRev Founded: 2020 United States devrev.ai/
Alternatives airfocus	Alternatives Zendesk
Jira Atlassian	Salesforce Agentforce Service Salesforce
Productboard	Sprinklr Service Sprinklr
monday AI work platform monday.com	Zoho Desk Zoho
Wrike View All	HappyFox View All
Categories Collaboration Kanban OKR Product Management Product Roadmap Project Management	Categories Agentic AI AI Agent Builders AI Agents AI Customer Service AI Customer Support Agents AI Tools Chatbot Contact Center Knowledge Base Customer Self-Service Customer Service Generative AI Help Desk Issue Tracking Live Chat Product Management Product Roadmap Service Request Management
Product Management Features Collaboration Feedback Collection Idea Management Milestone Tracking Prioritization Product Roadmapping Release Management Requirements Management Resource Management Workflow Management Product Roadmap Features Collaboration Content Import / Export Diagramming Drag & Drop Feature Management Milestone Tracking Prioritization Requirements Management Workflow Management Show More Features Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Kanban Features Collaboration Tools Dependency Tracking KPI Monitoring Milestone Tracking Multi-Board Prioritization Project Planning Roadmapping Supports Scrum Task Management Time Tracking OKR Features Benchmarking Feedback Management Goal Management KPIs Prioritization Progress Tracking Strategic Planning Project Management Features Agile Methodologies Budget Management Client Portal Collaboration Tools Cost-to-Completion Tracking Customizable Templates Gantt Charts Idea Management Kanban Board Milestone Tracking Portfolio Management Resource Management Time & Expense Tracking Traditional Methodologies
Integrations GitHub GitLab Jira Slack AWS Elastic Beanstalk Akitra Andromeda CircleCI Discord Dropbox Gmail Google Drive HubSpot CRM ITONICS Jira Work Management Salesforce SendGrid Textmetrics Trello Workers by Delos Zendesk Show More Integrations View All 11 Integrations	Integrations GitHub GitLab Jira Slack AWS Elastic Beanstalk Akitra Andromeda CircleCI Discord Dropbox Gmail Google Drive HubSpot CRM ITONICS Jira Work Management Salesforce SendGrid Textmetrics Trello Workers by Delos Zendesk Show More Integrations View All 17 Integrations
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