Cradle vs. Intulse Comparison


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About With Cradle, you can now talk to your customers like humans. Cradle isn't just a standard phone system (although it does the standard stuff) our features are changing the way businesses communicate with customers. You have lots of data on your customers, but how often do you and your team have the right data when you need it? With our HubSpot integration, you can capture all call activities in HubSpot. Bringing reporting from non-digital media into the spectrum, you get the full picture of your marketing ROI. Keep your sales team in HubSpot, as well as their phone activity, to focus their time on the highest value tasks and ensure they're delivering value for your business. With our three-step onboarding, we make it easy for you to get started so you can begin talking to your customers quickly!		About Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small to mid-sized companies		Audience Insurance, Financial Services, Churches, Not for Profit Organizations, Small & Mid-Sized Businesses, Private Schools, Call Centers, Multi-site Organizations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $14.99 per month Pay only for what you need. Each user starts at $14.99, with calling bundles to suit any business. See our pricing page for more details. Free Version Not Supported Free Trial Supported		Pricing $26.00/month/user Pricing is based on the number of users on the system. 2-4 users would pay a higher per/user rate than 25-50. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
		Pros from Real Users Pros Customer service is always very responsive and courteous. We use Intulse for our VoIP service, and on those rare occasions we do have problems, they are quick to help us through. Intulse truly listens to their customers and brings a solution to meet their needs in an expedient way. They worked closely with us from start to finish to provide a product that we are very satisfied with. If an issue arises or we need some technical assistance, they respond promptly and resolve the issue immediately. We would highly recommend them. We have two offices separated by about 60 miles. So we moved to a VoIP service years ago so we could have all lines answered by one receptionist. The concept was great. The technology was okay. The service was ... well, horrible. We switched to Intulse about 6 or 7 months ago and they have been FANTASTIC! The technology is far better & the service has been phenomenal. We also love their app as it allows us to make & receive calls from our cell phones without having to reveal to clients our personal cell numbers. Can't speak highly enough of the folks at Intulse! ... They also integrate with our database so we can easily see who called what client & what client called us on what date. The texting integration is also fantastic. - The phone service is consistent and our sound quality is very clear. - The dashboard is so helpful to transfer calls and see which team members are available. - The call reporting is so helpful at the end of the day to see all the calls and listen to the recordings. - It's very convenient to fax directly from the dashboard. 1. More flexible than traditional on-premise phone systems. 2. Works well in a multi-location / home office environment. 3. Cloud-managed. 4. Customers never receive a busy signal. 5. Able to port over existing phone numbers. The Intulse dashboard is robust and user-friendly. Support is quick, thorough, and friendly. This phone system, user interface, and the service provided have made our work more efficient.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Cradle Founded: 2016 New Zealand www.cradle.io		Company Information Intulse Founded: 2015 United States intulse.com/business-phone-systems/
Alternatives Niswey WhatsApp HubSpot Automation Niswey		Alternatives Fusion Connect
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Categories Telephony Supported		Categories Business Phone Systems Supported Business VoIP Supported Softphone Supported Telephony Supported
Telephony Features Auto-Dialer Not Supported Call Center Management Not Supported Call Monitoring Not Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported		Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Not Supported Fax Management Supported
Integrations HubSpot CRM Supported HubSpot Customer Platform Supported Church Community Builder Not Supported Elexio Not Supported Global Relay Not Supported GoldMine CRM Not Supported Insightly Not Supported Koble Not Supported Microsoft Dynamics 365 Not Supported MirrorWeb Not Supported NextAgency for Health & Life Insurance Not Supported OneSecure Technology Not Supported Pushpay Not Supported QQCatalyst Not Supported Redtail CRM Not Supported Rock RMS Not Supported Salesforce Not Supported SuiteCRM Not Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 4 Integrations		Integrations HubSpot CRM Supported HubSpot Customer Platform Supported Church Community Builder Supported Elexio Supported Global Relay Supported GoldMine CRM Supported Insightly Supported Koble Supported Microsoft Dynamics 365 Supported MirrorWeb Supported NextAgency for Health & Life Insurance Supported OneSecure Technology Supported Pushpay Supported QQCatalyst Supported Redtail CRM Supported Rock RMS Supported Salesforce Supported SuiteCRM Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 27 Integrations
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