TMAC

TMAC

The Modular Analytics Company
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About

360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.

About

The Modular Analytics Company presents our customer journey orchestration software: empower your agents with intelligent conversational guidance. Our most used features: Next Best Action: Recommend the best product or service to every customer, at the right time. Intelligent Conversational Guidance: Guide your agents to the best outcome on every contact. Behavioural Science: Data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the desired outcome. Simple no-code Interface: Delivered through a powerful point-and-click no-code interface, reducing the need for specialist resources.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Websites and ecommerce that want a powerful search and recommendation engine

Audience

Sales teams and businesses searching for a virtual assistant to automate and optimize their sales operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Coveo
Founded: 2005
Canada
www.coveo.com

Company Information

The Modular Analytics Company
Founded: 2018
United Kingdom
www.tmac.ai/solutions/customer-journey-orchestration

Alternatives

Alternatives

Categories

Categories

AI Assistants Supported
Sales Coaching Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Not Supported
Faceted Search / Filtering Supported
Full Text Search Not Supported
Fuzzy Search Not Supported
Indexing Supported
Text Analytics Supported

Integrations

AppBilling Supported
AppHelp Supported
AppInsights Supported
AppMarket Supported
AppReseller Supported
AppWise Supported
Canopy Supported
Elastic Path Supported
Google Cloud Discovery AI Supported
Ketch Supported
LumApps Supported
SAP Store Supported
Salesforce Supported
ServiceNow Supported
Sitecore Supported
Stackreaction Supported
Titan CMS Supported
Wufoo Supported
Zendesk Supported

Integrations

AppBilling Not Supported
AppHelp Not Supported
AppInsights Not Supported
AppMarket Not Supported
AppReseller Not Supported
AppWise Not Supported
Canopy Not Supported
Elastic Path Not Supported
Google Cloud Discovery AI Not Supported
Ketch Not Supported
LumApps Not Supported
SAP Store Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Sitecore Not Supported
Stackreaction Not Supported
Titan CMS Not Supported
Wufoo Not Supported
Zendesk Not Supported
Claim Coveo and update features and information
Claim Coveo and update features and information
Claim TMAC and update features and information
Claim TMAC and update features and information