TMACThe Modular Analytics Company
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Related Products
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About
360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.
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About
The Modular Analytics Company presents our customer journey orchestration software: empower your agents with intelligent conversational guidance.
Our most used features:
Next Best Action: Recommend the best product or service to every customer, at the right time.
Intelligent Conversational Guidance: Guide your agents to the best outcome on every contact.
Behavioural Science: Data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the desired outcome.
Simple no-code Interface: Delivered through a powerful point-and-click no-code interface, reducing the need for specialist resources.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Websites and ecommerce that want a powerful search and recommendation engine
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Audience
Sales teams and businesses searching for a virtual assistant to automate and optimize their sales operations
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCoveo
Founded: 2005
Canada
www.coveo.com
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Company InformationThe Modular Analytics Company
Founded: 2018
United Kingdom
www.tmac.ai/solutions/customer-journey-orchestration
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Not Supported
Faceted Search / Filtering
Supported
Full Text Search
Not Supported
Fuzzy Search
Not Supported
Indexing
Supported
Text Analytics
Supported
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Integrations
AppBilling
Supported
AppHelp
Supported
AppInsights
Supported
AppMarket
Supported
AppReseller
Supported
AppWise
Supported
Canopy
Supported
Elastic Path
Supported
Google Cloud Discovery AI
Supported
Ketch
Supported
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Integrations
AppBilling
Not Supported
AppHelp
Not Supported
AppInsights
Not Supported
AppMarket
Not Supported
AppReseller
Not Supported
AppWise
Not Supported
Canopy
Not Supported
Elastic Path
Not Supported
Google Cloud Discovery AI
Not Supported
Ketch
Not Supported
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