WebFirst

WebFirst

RTI Software
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About

CourtWorks provides Judges and Court personnel with an organized, secure web-based record of an offender’s file. CourtWorks provides a secure online account for managing referred defendants/probationers. Probation Officers have a one-click view of a defendant’s status, secure and efficient communication between. CourtWorks is an online management and resource tool for all the important information that a defendant. The CourtWorks platform organizes the defendant’s file in a secure online environment that is accessible to all authorized parties. Judges, Probation Officers and the defendants themselves have any time controlled access to the information as well as upcoming events. New documents and other information regarding the defendant’s progress, which is uploaded by agencies are updated into the defendant’s file automatically and displayed in an attractive, easy to understand and intuitive dashboard.

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone in need of a Court Management software

Audience

Companies searching for a solution to facilitate communication

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CourtWorks
United States
www.courtworksinfo.com

Company Information

RTI Software
www.rti-software.com/webfirst.html

Alternatives

Alternatives

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HarrisData CRM

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eCourt

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Ocourts

Ocourts

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DisasterLAN

DisasterLAN

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Jayhawk Court Software

Jayhawk Court Software

Jayhawk Software
ePortPass

ePortPass

ePortation

Categories

Court Management Supported

Categories

Court Management Features

Administrative Hearings Not Supported
Appeal Boards Not Supported
Calendar Management Not Supported
Case History Not Supported
Collections Management Not Supported
Court Cost Records Not Supported
Defendant Records Supported
Docket Management Not Supported
Document Imaging Not Supported
Fines Management Not Supported
Jury Management Not Supported
Subpoena Tracking Not Supported
Warrant Tracking Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

No info available.

Integrations

No info available.
Claim CourtWorks and update features and information
Claim CourtWorks and update features and information
Claim WebFirst and update features and information
Claim WebFirst and update features and information