CounterBalance

CounterBalance

Nexphaze
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+

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About

CounterBalance is more than a software application CounterBalance is a platform. This platform provides complete control over the way your operation is managed. The system provides Customer Relations Management (CRM), Process Control, Scheduling, Cost Item Tracking (Inventory & Time), Account Financial, and more. CounterBalance allows management personnel to develop a custom system tailored to the specific needs of an operation. Develop custom process flows, payment methods, forms, access control, notification and reporting. The CounterBalance platform is as close as you will get to developing the application yourself. All of this done through common and simple user interfaces within the CounterBalance System. Everything needed to customize and maintain your CounterBalance System can be accomplished by you the end user. CounterBalance not only handles the lead and customer interaction in a well structured and consistent model but also manages the inventory aspects of those sales.

About

Many stores only use POS data to determine whether store layout, planograms and operations are effectively converting customers. But sales data does not tell the whole story. You need multiple data points to understand customer engagement, how decisions made by the store impact and lead to POS outcomes. Walkbase TREQ provides and gathers accurate store analytics that give you a competitive advantage. Start with 3D people counters at the entrances and exits with 99% accuracy. Tag important store assets and install Bluetooth sensors to digitize tag positioning with unmatched precision. Integrate other relevant data sources including: point of sale, people counters, digital signage, CRM/loyalty, web analytics and staffing. Use data to personalize marketing in all channels and improve store operations with real-time analytics and reporting. Aggregate and process the data in real-time over a secure network.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for an Automated CRM solution

Audience

Companies seeking a store measurement and analysis software solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Nexphaze
www.nexphaze.com

Company Information

Walkbase
Finland
www.walkbase.com

Alternatives

LogBook ERP

LogBook ERP

Vrox Labs

Alternatives

ECS5

ECS5

ECS5 Media Suite
Counter Intelligence

Counter Intelligence

Kudos Solutions
PlanoHero

PlanoHero

Datawiz
MockShop

MockShop

Visual Retailing
Counter Sales

Counter Sales

Insight Works
Quant

Quant

Quant Retail s.r.o.
CounterMeasures

CounterMeasures

Alion Science and Technology

Categories

CRM Supported

Categories

Planogram Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Integrations

No info available.

Integrations

No info available.
Claim CounterBalance and update features and information
Claim CounterBalance and update features and information
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Claim Walkbase and update features and information