Cortex XCORPalo Alto Networks
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TrueDEMpanagenda GmbH
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Related Products
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About
Palo Alto Networks Cortex XCOR is an AI-driven observability platform designed to help organizations monitor application performance, infrastructure health, and digital user experiences. The platform combines real-time telemetry analysis, automated incident investigation, and conversational AI to identify performance issues and accelerate troubleshooting. Its XCOR Operator allows engineers to investigate incidents, query telemetry, and create dashboards using natural language instructions. AI Investigations correlates logs, metrics, traces, and system dependencies to identify probable root causes of operational problems. Cortex XCOR also provides real user monitoring, application performance monitoring, infrastructure observability, and automated telemetry optimization. The platform supports OpenTelemetry standards, scalable data processing, and configurable consumption budgets to help organizations maintain system reliability while controlling observability costs.
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About
TrueDEM by panagenda is a Digital Experience Monitoring (DEM) solution purpose-built for Microsoft 365 environments. It gives IT teams end-to-end visibility into how employees actually experience Teams, Outlook, SharePoint, OneDrive, and other M365 workloads — correlating network performance, device health (CPU, memory, disk), Wi-Fi quality, and Microsoft 365 service health into a single, actionable view. TrueDEM proactively surfaces issues like poor Teams call quality, slow app load times, and degraded network paths before they generate help desk tickets, enabling IT to troubleshoot with root-cause data instead of guesswork. It supports agent-based endpoint monitoring alongside synthetic and real-user telemetry, offers week-over-week trend and anomaly detection, and delivers reporting for adoption, engagement, and experience benchmarking across sites, departments, or the whole tenant.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
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Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Site reliability engineers, DevOps teams, platform engineers, cloud infrastructure teams, application developers, IT operations professionals, and enterprises seeking AI-powered observability, application performance monitoring, automated root cause analysis, infrastructure monitoring, and telemetry cost optimization
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Audience
IT Operations, Service Desk, and Digital Workplace teams at mid-to-large enterprises running Microsoft 365 at scale, including IT Directors and CIOs responsible for employee digital experience and Teams/M365 performance.
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Support
Phone Support
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24/7 Live Support
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Online
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Support
Phone Support
Supported
24/7 Live Support
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Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
No information available.
Free Version
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Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
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Live Online
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In Person
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Training
Documentation
Supported
Webinars
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Live Online
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In Person
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Company InformationPalo Alto Networks
Founded: 2005
United States
www.paloaltonetworks.com/cortex/xcor
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Company Informationpanagenda GmbH
Founded: 2007
Germany
www.panagenda.com
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Categories |
Categories |
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Integrations
Microsoft OneDrive
Not Supported
Microsoft Outlook
Not Supported
Microsoft SharePoint
Not Supported
Microsoft Teams
Not Supported
NudgeBee
Supported
OpenTelemetry
Supported
Opsgenie
Supported
PagerDuty
Supported
Sedai
Supported
Shoreline
Supported
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Integrations
Microsoft OneDrive
Supported
Microsoft Outlook
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
NudgeBee
Not Supported
OpenTelemetry
Not Supported
Opsgenie
Not Supported
PagerDuty
Not Supported
Sedai
Not Supported
Shoreline
Not Supported
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