ServiceNow Knowledge ManagementServiceNow
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Related Products
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About
Coresix is an AI-powered knowledge management platform that helps teams capture, organize, and access internal knowledge using custom AI agents. The system features a centralized hub connecting documents, notes, and conversations from various sources including Google Drive, Notion, Slack, and Confluence, creating a searchable and contextual knowledge base. The platform allows switching between private and frontier AI models, providing flexibility for different tasks. The software automates workflows with configurable AI agents for research and summarization tasks. Coresix includes implementation support, onboarding assistance, and strategy consulting services. The platform maintains data security while enabling teams to collaborate with AI in shared spaces. The system requires minimal setup time and integrates with existing tools to maintain knowledge continuity even when team members depart an organization.
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About
Increase self-service rates for customers and employees—and boost agent productivity with contextual knowledge, driven by machine learning. Integration with Service Portal. Expose available knowledge through the Service Portal and allow customers and employees to search, browse, and view articles from their desktop or mobile device. Knowledge demand insights. Improve self‑service and case resolution by automatically identifying and visualizing knowledge gaps using machine learning and assigning gaps to authors for resolution. In-context knowledge creation. Increase knowledge relevancy by empowering agents and employees to capture knowledge articles in context during work processes, such as case or incident management. Use machine learning to automatically identify and visualize knowledge gaps for assignment.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Individuals, Small Teams, SMBs
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Audience
Teams looking to increase self-service rates for customers and employees
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$29/user/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCoresix
Founded: 2025
United Kingdom
coresix.ai
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Company InformationServiceNow
Founded: 2004
United States
www.servicenow.com/products/knowledge-management.html
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Aisera
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